Business Development Representative

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Business Development Representative – UKI (UK & Ireland)

Department: Sales Development – EMEA

Reports to: BDR Manager – EMEA

Role Overview

We are seeking a commercially focused and driven Business Development Representative (BDR) to support pipeline growth across the UK & Ireland (UKI) region. This role is responsible for generating pipeline through a mix of inbound and outbound activities, engaging enterprise and mid-market accounts, and working closely with Account Executives and cross‑functional teams to support revenue growth. We are looking for a mature and motivated sales professional with 2–3 years of experience who is confident engaging stakeholders, takes ownership of their pipeline, and is ready to build a long‑term career in enterprise SaaS sales. Candidates should be based within reasonable proximity to London and able to attend the office as needed for collaboration, team sessions, and in‑person engagement.

Key Responsibilities

  • Generate pipeline across the UKI region through a combination of outbound prospecting and inbound lead follow‑up
  • Identify, research, and engage prospective customers across enterprise and mid‑market accounts
  • Qualify marketing‑generated leads into high‑quality sales opportunities
  • Partner with Account Executives to support account research, outreach strategies, and territory development
  • Collaborate with Marketing on campaigns, events, and follow‑up execution
  • Work cross‑functionally with Sales, Customer Success, and Channel teams to identify new opportunities
  • Communicate the value of Genesys’ cloud and CX solutions aligned to customer needs and business challenges
  • Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce
  • Meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion

Skills & Qualifications

  • 2–3 years of experience in a BDR, SDR, or sales‑related role within SaaS, CX, or technology environments
  • Demonstrated ability to generate pipeline through outbound prospecting
  • Strong communication skills with the ability to engage confidently with stakeholders
  • Mature, professional, and commercially aware mindset
  • Highly organized with strong time‑management and prioritization skills
  • Experience using Salesforce, LinkedIn Sales Navigator, or similar tools preferred
  • Collaborative approach with the ability to work across multiple teams
  • Based within commuting distance of London and able to attend the office when required

Benefits

  • Join a global leader in AI‑driven customer experience technology
  • Build your career within a high‑performing UKI sales organization
  • Competitive compensation with performance‑based incentives
  • Clear progression opportunities into Senior BDR and Account Executive roles
  • Collaborative, inclusive, and results‑driven team environment

Equal Opportunity Employer

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

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Company: Genesys
Apply for the Business Development Representative
Location: London
Job Description:

Business Development Representative – UKI (UK & Ireland)

Department: Sales Development – EMEA

Reports to: BDR Manager – EMEA

Role Overview

We are seeking a commercially focused and driven Business Development Representative (BDR) to support pipeline growth across the UK & Ireland (UKI) region. This role is responsible for generating pipeline through a mix of inbound and outbound activities, engaging enterprise and mid-market accounts, and working closely with Account Executives and cross‑functional teams to support revenue growth. We are looking for a mature and motivated sales professional with 2–3 years of experience who is confident engaging stakeholders, takes ownership of their pipeline, and is ready to build a long‑term career in enterprise SaaS sales. Candidates should be based within reasonable proximity to London and able to attend the office as needed for collaboration, team sessions, and in‑person engagement.

Key Responsibilities

  • Generate pipeline across the UKI region through a combination of outbound prospecting and inbound lead follow‑up
  • Identify, research, and engage prospective customers across enterprise and mid‑market accounts
  • Qualify marketing‑generated leads into high‑quality sales opportunities
  • Partner with Account Executives to support account research, outreach strategies, and territory development
  • Collaborate with Marketing on campaigns, events, and follow‑up execution
  • Work cross‑functionally with Sales, Customer Success, and Channel teams to identify new opportunities
  • Communicate the value of Genesys’ cloud and CX solutions aligned to customer needs and business challenges
  • Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce
  • Meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion

Skills & Qualifications

  • 2–3 years of experience in a BDR, SDR, or sales‑related role within SaaS, CX, or technology environments
  • Demonstrated ability to generate pipeline through outbound prospecting
  • Strong communication skills with the ability to engage confidently with stakeholders
  • Mature, professional, and commercially aware mindset
  • Highly organized with strong time‑management and prioritization skills
  • Experience using Salesforce, LinkedIn Sales Navigator, or similar tools preferred
  • Collaborative approach with the ability to work across multiple teams
  • Based within commuting distance of London and able to attend the office when required

Benefits

  • Join a global leader in AI‑driven customer experience technology
  • Build your career within a high‑performing UKI sales organization
  • Competitive compensation with performance‑based incentives
  • Clear progression opportunities into Senior BDR and Account Executive roles
  • Collaborative, inclusive, and results‑driven team environment

Equal Opportunity Employer

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

#J-18808-Ljbffr…

Posted: April 17th, 2026