Scheme Manager – Residential
Earn £26,300 per year (pro rata), £13.45 per hour and enjoy benefits including a Health Cash Plan. The role includes a rent‑free property onsite. This is a permanent, part‑time (25 hpw) position.
Location: Harvest Court, St Ives
We can’t offer a CoS for this role.
Home, a place where you belong.
This is a great job opportunity to join our leasehold retirement team as a live‑in Scheme Manager. You will ensure the smooth running of our retirement community by managing our buildings and supporting residents to live independently in their own homes.
What you’ll do
- Manage the scheme on behalf of residents, ensuring buildings are safe, secure and meet required safety standards.
- Provide visibility on the scheme, engage with customers, respond to calls and create a warm, safe and welcoming environment.
- Ensure communal areas are clean, safe and welcoming, and support social activities that bring residents together.
- Coordinate with partner contractors for repairs and maintenance in communal living areas, and source suitable local suppliers when required.
- Signpost customers to relevant services to support their welfare and improve their quality of life.
- Support the sales team when a new property becomes available, interview potential customers and provide a warm welcome as new customers move in.
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work.
You have
- A passion for providing excellent customer service and building relationships with customers from diverse backgrounds.
- Knowledge of health and social issues that affect older people.
- Some experience in safeguarding and conducting risk assessments.
- Ability to work collaboratively with different partners.
- Strong administrative skills, including managing accounts, budgets and invoicing for repairs to buildings, communal areas and gardens.
- A self‑starter approach with the ability to work largely independently, organise, take initiative and make effective decisions.
The practical bits
- Flexible working hours – let us know your preferences during the interview.
- Primarily Monday to Friday; occasional evenings may be required to support customers. You can shape your own diary.
- Must use technology to update records, complete online learning and collaborate with colleagues.
- Must undergo an Enhanced DBS check, which we will pay for.
What’s in it for you?
- 34 days leave pro‑rated (including bank holidays and a "me day").
- Paid time off for volunteering.
- Matching pension contributions (up to 7 % with life assurance of 3× basic salary).
- Health cash plan saving up to £1,140 yearly, covering dental, optical and therapies.
- Career path with development and excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
For reasonable adjustments, email recruitment@homegroup.org.uk
#J-18808-Ljbffr”, “datePosted”: “2026-05-12”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Home Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__429297766__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }Scheme Manager – Residential
Earn £26,300 per year (pro rata), £13.45 per hour and enjoy benefits including a Health Cash Plan. The role includes a rent‑free property onsite. This is a permanent, part‑time (25 hpw) position.
Location: Harvest Court, St Ives
We can’t offer a CoS for this role.
Home, a place where you belong.
This is a great job opportunity to join our leasehold retirement team as a live‑in Scheme Manager. You will ensure the smooth running of our retirement community by managing our buildings and supporting residents to live independently in their own homes.
What you’ll do
- Manage the scheme on behalf of residents, ensuring buildings are safe, secure and meet required safety standards.
- Provide visibility on the scheme, engage with customers, respond to calls and create a warm, safe and welcoming environment.
- Ensure communal areas are clean, safe and welcoming, and support social activities that bring residents together.
- Coordinate with partner contractors for repairs and maintenance in communal living areas, and source suitable local suppliers when required.
- Signpost customers to relevant services to support their welfare and improve their quality of life.
- Support the sales team when a new property becomes available, interview potential customers and provide a warm welcome as new customers move in.
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer and support from friendly colleagues, you’ll make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work.
You have
- A passion for providing excellent customer service and building relationships with customers from diverse backgrounds.
- Knowledge of health and social issues that affect older people.
- Some experience in safeguarding and conducting risk assessments.
- Ability to work collaboratively with different partners.
- Strong administrative skills, including managing accounts, budgets and invoicing for repairs to buildings, communal areas and gardens.
- A self‑starter approach with the ability to work largely independently, organise, take initiative and make effective decisions.
The practical bits
- Flexible working hours – let us know your preferences during the interview.
- Primarily Monday to Friday; occasional evenings may be required to support customers. You can shape your own diary.
- Must use technology to update records, complete online learning and collaborate with colleagues.
- Must undergo an Enhanced DBS check, which we will pay for.
What’s in it for you?
- 34 days leave pro‑rated (including bank holidays and a “me day”).
- Paid time off for volunteering.
- Matching pension contributions (up to 7 % with life assurance of 3× basic salary).
- Health cash plan saving up to £1,140 yearly, covering dental, optical and therapies.
- Career path with development and excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
For reasonable adjustments, email recruitment@homegroup.org.uk
#J-18808-Ljbffr…