Transport Coordinator

Workforce World are currently looking for a Transport Coordinator that would be based in the Belvedere area. We have an immediate start for this position.

Salary for this position in London is up to £40,000 per annum depending on experience.

Overview

The Transport Coordinator will play a pivotal role in ensuring the efficient and effective coordination of transportation activities. This position requires a meticulous and detail-oriented professional who can manage various aspects of the transportation process, from scheduling and route planning to monitoring vehicle performance. The Transport Coordinator acts as a liaison between different departments, drivers, and external stakeholders to guarantee the smooth flow of goods and services.

Roles and Responsibilities

• Route Planning and Optimisation:
  • Develop optimal transportation routes to ensure timely and cost-effective delivery of goods.
  • Utilise route planning software and real-time data to adapt to changing conditions and minimise delays.
• Scheduling and Dispatch:
  • Coordinate with drivers and dispatch personnel to schedule deliveries and pickups.
  • Monitor and adjust schedules as needed to respond to unforeseen circumstances, such as traffic or weather disruptions.
• Fleet Management:
  • Maintain a comprehensive understanding of the fleet’s status, including vehicle availability, maintenance schedules, and fuel efficiency.
  • Collaborate with the maintenance team to ensure all vehicles are in optimal working condition.
• Communication and Coordination:
  • Act as the primary point of contact between drivers, customers, and internal departments.
  • Provide regular updates to all stakeholders on the status of shipments and any potential delays.
• Compliance and Documentation:
  • Ensure compliance with all relevant transportation regulations, including licensing, permits, and safety standards.
  • Maintain accurate and up-to-date documentation for each shipment, including bills of lading and delivery confirmations.
• Problem Resolution:
  • Address and resolve any issues or challenges that arise during transportation, such as delays, route changes, or vehicle breakdowns.
  • Implement contingency plans to minimise disruptions and maintain customer satisfaction.
• Performance Monitoring:
  • Implement tracking systems to monitor vehicle performance, fuel consumption, and driver behavior.
  • Analyse data to identify areas for improvement and implement strategies to enhance overall efficiency.
• Customer Service:
  • Collaborate with the customer service team to address customer inquiries, concerns, and special requests related to transportation.
  • Strive to exceed customer expectations by providing excellent service and timely communication.
• Cost Control:
  • Work closely with the finance department to monitor transportation-related expenses and identify cost‑saving opportunities.
  • Implement strategies to optimise fuel efficiency and reduce operational costs.
• Continuous Improvement:
  • Stay informed about industry trends, technologies, and best practices.
  • Propose and implement process improvements to enhance the overall effectiveness of the transportation department.

Qualifications

• Proven experience in transportation coordination or a similar role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in using transportation management software and route planning tools.
• Knowledge of relevant regulations and compliance standards.
• Previous experience with microlise and Trutac.

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