Operational CSM: Escalation Lead & Service Excellence

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Company: Bytes Software Services
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Bytes Software Services in the United Kingdom is seeking a dedicated professional to manage client support services ensuring consistent high-quality delivery. The ideal candidate will lead communication with clients, handle escalations, and maintain performance metrics on SLA and customer satisfaction. Required qualifications include ITIL certification and Microsoft 365 knowledge. This role is part of a growing team offering autonomy and opportunities for career progression.#J-18808-Ljbffr…

Posted: May 7th, 2026