Director, Product Design/Platform Design Lead
Location: London
Responsibilities
- As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners.
- Determines methods and procedures on new assignments and may coordinate activities of others.
- Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
- Reviews documentation of research findings presented to product and development teams.
- Defines and reviews new and modified user personas.
- Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
- Leads the implementation of visual styles that support platform branding to increase user effectiveness.
- Consults on and interprets user feedback and insights to improve the user experience.
- Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
- Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
- Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
- Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.
- Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards.
- Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors.
- Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners.
Qualifications
- Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
- Advanced degree preferred
- Experience in the securities or financial services industry is a plus.
Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team. Benefits include generous paid leaves, including paid volunteer time, that support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “hackajob”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435981558__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Director, Product Design/Platform Design Lead
Location: London
Responsibilities
- As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners.
- Determines methods and procedures on new assignments and may coordinate activities of others.
- Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
- Reviews documentation of research findings presented to product and development teams.
- Defines and reviews new and modified user personas.
- Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
- Leads the implementation of visual styles that support platform branding to increase user effectiveness.
- Consults on and interprets user feedback and insights to improve the user experience.
- Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
- Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
- Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
- Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.
- Ensures that the developed/revised product achieves the user’s specified goals by establishing user-centered analysis, design, best practices, and standards.
- Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors.
- Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners.
Qualifications
- Bachelor’s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
- Advanced degree preferred
- Experience in the securities or financial services industry is a plus.
Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team. Benefits include generous paid leaves, including paid volunteer time, that support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
#J-18808-Ljbffr…
