Service Delivery Analyst: Data-Driven Ops & Improvements

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Company: Franklin Fitch
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Franklin Fitch is seeking a Service Delivery Analyst to enhance its Managed Services function in the United Kingdom. The role involves producing SLA/KPI reports, tracking technology lifecycles, and supporting service improvement initiatives. Candidates should have experience in IT support or service management, strong reporting skills, and proficiency in Microsoft 365. An ITIL Foundation certification is preferred. This role offers an excellent opportunity to work collaboratively in a tech-driven environment.#J-18808-Ljbffr…

Posted: May 19th, 2026