Service Advisor

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Customer Service Advisor – Falkirk

Fixed Term Contract: 12 Months

Working Hours: Monday – Friday 08:00 – 16:30 + 1 in 3 Saturdays 07:00 – 11:00

Salary and Benefits

Salary From £26,500.

• In‑house training provided to support career progression
• 28 days holiday + public holidays which increase with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

Key Responsibilities

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day‑to‑day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account details, available credit and obtain relevant authorisation.
• Provide timely updates to our customers.
• Agree timescales for unscheduled work and follow through to completion.

Closing date: 06/06/2026

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