{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Office Manager – Jimmy's Iced Coffee”, “description”: “
We're looking for an Office Manager to whip us into shape at Jimmy's HQ. This is a full‑time, office‑based role with quite a variety of duties.
We have three sites on an industrial estate in Mudeford, Dorset: our office, workshop and two warehouse spaces. It's a hands‑on role, responsible for organising, maintaining & improving our working space, as well as owning our customer service delivery and managing a fleet of vehicles.
The role is split into three key areas of duties:
Office
- Face of the office, greeting visitors, answering the main phone line and handling general office queries.
- Own office appearance, ensuring it’s clean, presentable and stocked.
- Maintain office equipment and appliances, ensuring health & safety and fire safety compliance.
- Responsible for fleet of vehicles, ensuring they are always maintained and roadworthy.
- Oversee third‑party contracts, including cleaning, utilities (gas, electric, water) and waste management.
- Organise events, birthdays and team celebrations.
Warehouse
- Maintain safe and functioning warehouse for storage of stock, event equipment & vehicles.
- Keep stock levels up to date, process pallet deliveries and manually manoeuvre pallets.
- Process and pack send‑outs such as sales samples, PR requests, signage and stock via pallets.
- Carry out regular stock audits & counts.
Community & Customer
- Manage all general enquiries over email, phone and website submission.
- Support customers with website or subscription orders, tracking packages and resolving complaints.
- Shape the customer experience and own delivery of customer service.
Requirements
- Experience working and contributing to a busy office environment.
- Always keen to get stuck in, hands‑on and physical.
- Confidence to own office space and demand respect – health & safety in the workplace is no joke.
- Strong understanding of vehicle leasing, maintenance and service plans.
- Excellent people & customer experience skills, delivering resolutions to a high standard.
- Strong IT skills with Microsoft Suite, and familiar with other systems.
- Preferred previous experience with platforms including Shopify, Mintsoft, Jotform and shipping tools.
Benefits
- Competitive salary.
- Annual bonus.
- Private health insurance.
- Perkbox discounts & rewards.
- Up to 27 days holiday + bank holidays.
- Company sick pay.
- Enhanced family leave.
- Awesome place to work.
Company: Jimmy's Iced Coffee
Location: Christchurch
Job Description:
We’re looking for an Office Manager to whip us into shape at Jimmy’s HQ. This is a full‑time, office‑based role with quite a variety of duties.
We have three sites on an industrial estate in Mudeford, Dorset: our office, workshop and two warehouse spaces. It’s a hands‑on role, responsible for organising, maintaining & improving our working space, as well as owning our customer service delivery and managing a fleet of vehicles.
The role is split into three key areas of duties:
Office
- Face of the office, greeting visitors, answering the main phone line and handling general office queries.
- Own office appearance, ensuring it’s clean, presentable and stocked.
- Maintain office equipment and appliances, ensuring health & safety and fire safety compliance.
- Responsible for fleet of vehicles, ensuring they are always maintained and roadworthy.
- Oversee third‑party contracts, including cleaning, utilities (gas, electric, water) and waste management.
- Organise events, birthdays and team celebrations.
Warehouse
- Maintain safe and functioning warehouse for storage of stock, event equipment & vehicles.
- Keep stock levels up to date, process pallet deliveries and manually manoeuvre pallets.
- Process and pack send‑outs such as sales samples, PR requests, signage and stock via pallets.
- Carry out regular stock audits & counts.
Community & Customer
- Manage all general enquiries over email, phone and website submission.
- Support customers with website or subscription orders, tracking packages and resolving complaints.
- Shape the customer experience and own delivery of customer service.
Requirements
- Experience working and contributing to a busy office environment.
- Always keen to get stuck in, hands‑on and physical.
- Confidence to own office space and demand respect – health & safety in the workplace is no joke.
- Strong understanding of vehicle leasing, maintenance and service plans.
- Excellent people & customer experience skills, delivering resolutions to a high standard.
- Strong IT skills with Microsoft Suite, and familiar with other systems.
- Preferred previous experience with platforms including Shopify, Mintsoft, Jotform and shipping tools.
Benefits
- Competitive salary.
- Annual bonus.
- Private health insurance.
- Perkbox discounts & rewards.
- Up to 27 days holiday + bank holidays.
- Company sick pay.
- Enhanced family leave.
- Awesome place to work.
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Posted: May 17th, 2026