About Us
Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand. Following a quarter‑century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.
Location
- St Albans office, Hertfordshire with a fast and simple commute from London
- 20 minutes from London St Pancras/Kings Cross by direct train
- Regular services also run from Farringdon, City Thameslink, and Blackfriars
- Easy access from the M1, A1(M), and M25
About the Position
The Graduate Compliance Analyst (Sports) plays a key role in ensuring Spreadex’s compliance with the rules, regulations, and guidance of our respective regulators, chiefly the Gambling Commission and FCA with respect to our sports betting services. A degree of flexibility is required to align with the operational demands of the sports betting industry. Working hours (37.5 hours per week) are scheduled on a planned rota and include regular weekend working (one Saturday or Sunday twice a month) and at least one evening shift per week, generally finishing by 19:30. All shifts are planned in advance, with rotas designed to balance business needs while supporting a work–life balance wherever possible.
Responsibilities
- Conduct customer interactions via live chat and phone to understand if customers with high levels of gambling spend are comfortable that they can afford the amounts they are depositing, documenting the conversation and any action taken.
- Conduct customer interactions via live chat and phone to understand if customers showing potential indicators of harm are at high risk of harm, documenting the conversation and any action taken.
- Respond to ad‑hoc business questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Respond to ad‑hoc customer questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Ensure that all communication with customers is conducted in a polite, professional, sensitive and understanding manner with the highest standards of English used in written communication.
- Review customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency.
- Assess whether customers across brands with similar personal details are the same person.
- Categorise, verify and assess customer KYC documentation, checking for authenticity and any signs of potential financial vulnerability on financial statements.
- Undertake enhanced due diligence assessments for higher‑risk customers, gathering and verifying customer information, screening against global sanctions lists and politically exposed persons (PEP) databases, searching public records and news articles to identify adverse media, and assessing and documenting risk.
- Conduct anti‑money laundering (AML) reviews for customers displaying given depositing behaviours, ensuring records are up to date and scrutinising transactions, screening against global sanctions lists and PEP databases, searching public records and news articles to identify adverse media, deciding whether there are grounds for knowledge or suspicion of money laundering and documenting the reasons for the decision.
- Review advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements.
- Ensure that all regulatory training is completed to the required standards in the required deadlines.
- Undertake any other tasks or project work delegated by the Compliance Management Team.
About You
- This role is ideal for an individual looking for their first graduate role.
- Candidates should be educated to a degree level, with excellent attention to detail, and strong language and numeracy skills.
- Have strong communication skills and are confident in undertaking phone interactions with customers.
- Culturally, we are looking for a confident, self‑motivated, and critical thinker with strong analytical skills.
- The ability to be discreet when dealing with confidential requests.
- Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
- Have proven organisational skills, with the ability to prioritise, multi‑task and work under pressure.
- Have the ability to develop good relationships with other departments and with clients.
- Strong IT skills are a must.
Benefits
- Competitive salary and bonus scheme
- Hybrid working (two days working from home), including two weeks remote working from any location after six months of service
- 25 days holiday, rising to 30 after two years
- Enhanced parental leave
- Contributory pension scheme
- Private medical insurance scheme
- Discounts for gym membership, travel & cinema
- Sabbatical after ten years of service
About Us
Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand. Following a quarter‑century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.
Location
- St Albans office, Hertfordshire with a fast and simple commute from London
- 20 minutes from London St Pancras/Kings Cross by direct train
- Regular services also run from Farringdon, City Thameslink, and Blackfriars
- Easy access from the M1, A1(M), and M25
About the Position
The Graduate Compliance Analyst (Sports) plays a key role in ensuring Spreadex’s compliance with the rules, regulations, and guidance of our respective regulators, chiefly the Gambling Commission and FCA with respect to our sports betting services. A degree of flexibility is required to align with the operational demands of the sports betting industry. Working hours (37.5 hours per week) are scheduled on a planned rota and include regular weekend working (one Saturday or Sunday twice a month) and at least one evening shift per week, generally finishing by 19:30. All shifts are planned in advance, with rotas designed to balance business needs while supporting a work–life balance wherever possible.
Responsibilities
- Conduct customer interactions via live chat and phone to understand if customers with high levels of gambling spend are comfortable that they can afford the amounts they are depositing, documenting the conversation and any action taken.
- Conduct customer interactions via live chat and phone to understand if customers showing potential indicators of harm are at high risk of harm, documenting the conversation and any action taken.
- Respond to ad‑hoc business questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Respond to ad‑hoc customer questions and queries in relation to compliance; escalating questions to appropriate senior staff members using the correct channels when not able to answer personally.
- Ensure that all communication with customers is conducted in a polite, professional, sensitive and understanding manner with the highest standards of English used in written communication.
- Review customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency.
- Assess whether customers across brands with similar personal details are the same person.
- Categorise, verify and assess customer KYC documentation, checking for authenticity and any signs of potential financial vulnerability on financial statements.
- Undertake enhanced due diligence assessments for higher‑risk customers, gathering and verifying customer information, screening against global sanctions lists and politically exposed persons (PEP) databases, searching public records and news articles to identify adverse media, and assessing and documenting risk.
- Conduct anti‑money laundering (AML) reviews for customers displaying given depositing behaviours, ensuring records are up to date and scrutinising transactions, screening against global sanctions lists and PEP databases, searching public records and news articles to identify adverse media, deciding whether there are grounds for knowledge or suspicion of money laundering and documenting the reasons for the decision.
- Review advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements.
- Ensure that all regulatory training is completed to the required standards in the required deadlines.
- Undertake any other tasks or project work delegated by the Compliance Management Team.
About You
- This role is ideal for an individual looking for their first graduate role.
- Candidates should be educated to a degree level, with excellent attention to detail, and strong language and numeracy skills.
- Have strong communication skills and are confident in undertaking phone interactions with customers.
- Culturally, we are looking for a confident, self‑motivated, and critical thinker with strong analytical skills.
- The ability to be discreet when dealing with confidential requests.
- Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
- Have proven organisational skills, with the ability to prioritise, multi‑task and work under pressure.
- Have the ability to develop good relationships with other departments and with clients.
- Strong IT skills are a must.
Benefits
- Competitive salary and bonus scheme
- Hybrid working (two days working from home), including two weeks remote working from any location after six months of service
- 25 days holiday, rising to 30 after two years
- Enhanced parental leave
- Contributory pension scheme
- Private medical insurance scheme
- Discounts for gym membership, travel & cinema
- Sabbatical after ten years of service
#J-18808-Ljbffr…