{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Knowledge Systems Manager”, “description”: “
KNOWLEDGE SYSTEMS MANAGER
Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of GLD's current Knowledge Systems used across GLD, the Government Legal Profession (GLP) and the wider civil service.
Key competencies
- Project Management
- Line management
- Knowledge systems experience
- Data knowledge systems background
- Security Clearance: BPSS
Key responsibilities
- Lead the team that owns and maintains GLD’s knowledge systems (including three document and legal knowledge search platforms built on SharePoint, WordPress and Sitecore technologies, plus a document automation tool), establishing clear priorities and setting performance and project objectives.
- Work with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements.
- Find innovative ways to use existing systems to meet the organisation’s changing needs.
- Project‑manage improvements to current systems and collaborate with stakeholders to achieve effective outcomes and value for money.
- Build and maintain strong relationships with internal and external technology experts, acting as the link between these experts and system users.
- Collaborate with K&I and wider Knowledge and Learning Communities to support and engage users across GLD and the GLP, including delivering training.
- Contribute to K&I projects that benefit from a systems perspective, ensuring cross‑group knowledge system discussions are joined up to support collaborative work in the Division, and support senior stakeholders (including Board level) in designing future directions for GLD’s knowledge and learning systems.
- Ensure all activities align with GLD’s priorities, the GLD and GLP strategies, and cross‑government policies on information and data management.
- Provide expert insight on technological changes and knowledge management to keep GLD up to date with best practice.
- Act as the conduit between Digital and K&I colleagues to embed legal technology and advancements (e.g., in AI) into knowledge systems.
- Identify gaps in the current systems offering and collaborate with legal teams, Digital and K&I to plan and meet those gaps.
- Maintain current awareness and horizon scanning – monitoring, curating and promoting relevant developments in legal technology across multiple knowledge platforms to keep learning content up to date.
Company: Deekay Technical Recruitment
Location: London
Job Description:
KNOWLEDGE SYSTEMS MANAGER
Reporting to the Head of Knowledge, the role takes operational responsibility and ownership of GLD’s current Knowledge Systems used across GLD, the Government Legal Profession (GLP) and the wider civil service.
Key competencies
- Project Management
- Line management
- Knowledge systems experience
- Data knowledge systems background
- Security Clearance: BPSS
Key responsibilities
- Lead the team that owns and maintains GLD’s knowledge systems (including three document and legal knowledge search platforms built on SharePoint, WordPress and Sitecore technologies, plus a document automation tool), establishing clear priorities and setting performance and project objectives.
- Work with system users and content creators to ensure systems are effective and content meets needs, including accessibility requirements.
- Find innovative ways to use existing systems to meet the organisation’s changing needs.
- Project‑manage improvements to current systems and collaborate with stakeholders to achieve effective outcomes and value for money.
- Build and maintain strong relationships with internal and external technology experts, acting as the link between these experts and system users.
- Collaborate with K&I and wider Knowledge and Learning Communities to support and engage users across GLD and the GLP, including delivering training.
- Contribute to K&I projects that benefit from a systems perspective, ensuring cross‑group knowledge system discussions are joined up to support collaborative work in the Division, and support senior stakeholders (including Board level) in designing future directions for GLD’s knowledge and learning systems.
- Ensure all activities align with GLD’s priorities, the GLD and GLP strategies, and cross‑government policies on information and data management.
- Provide expert insight on technological changes and knowledge management to keep GLD up to date with best practice.
- Act as the conduit between Digital and K&I colleagues to embed legal technology and advancements (e.g., in AI) into knowledge systems.
- Identify gaps in the current systems offering and collaborate with legal teams, Digital and K&I to plan and meet those gaps.
- Maintain current awareness and horizon scanning – monitoring, curating and promoting relevant developments in legal technology across multiple knowledge platforms to keep learning content up to date.
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Posted: May 20th, 2026