Head of Complaints & Patient Experience

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Company: East London NHS Foundation Trust
Apply for the Head of Complaints & Patient Experience
Location: London
Job Description:

East London NHS Foundation Trust is seeking a Head of Complaints and PALS to enhance patient experience and quality improvement. The ideal candidate will lead the Complaints and PALS Team, ensuring effective management of concerns, while working collaboratively across the Trust. Essential qualifications include a degree in a relevant area and significant leadership experience. This role is pivotal in making a positive difference to patient and carer experiences, with a salary range of £66,274 to £73,496 per annum.#J-18808-Ljbffr…

Posted: May 18th, 2026