Role Purpose
The IFM Program Manager – Enablement EMEA is responsible for implementing workplace innovation initiatives, managing day‑to‑day operations of specialized programs, and supporting technology integration across the EMEA portfolio. The role focuses on tactical execution of process improvements, coordinating wellness programs, and supporting the implementation of new workplace solutions while ensuring consistent service delivery and program effectiveness.
What this job involves
Technology Implementation & Support
- Execute workplace technology integration initiatives
- Support automation tool implementations
- Coordinate system testing and deployment
- Manage pilot program documentation
- Monitor system performance
- Maintain technical documentation
- Support user adoption programs
Wellness Program Operations
- Coordinate fitness center daily operations
- Manage fitness class schedules and providers
- Monitor facility maintenance and compliance
- Track utilization and performance metrics
- Coordinate with wellness vendors
- Maintain program documentation
- Support member engagement initiatives
Dogs at Work Program Administration
- Manage program registration process
- Coordinate compliance checks
- Maintain program documentation
- Support issue resolution
- Track program metrics
- Coordinate with facilities teams
- Ensure policy compliance
Process Implementation
- Execute standardized procedures
- Document best practices
- Support improvement initiatives
- Maintain operational playbooks
- Track process performance
- Coordinate training programs
- Implement quality controls
Data Management & Reporting
- Collect and analyze program data
- Prepare regular performance reports
- Maintain analytics dashboards
- Track KPI measurements
- Support data-driven decisions
- Document program outcomes
- Generate insight reports
Project Support
- Support new program implementations
- Coordinate cross-functional initiatives
- Manage project documentation
- Track project deliverables
- Support change management
- Maintain project schedules
- Coordinate stakeholder communications
Essential Experience
- 5+ years' experience in workplace services/facilities management
- Experience in program implementation
- Background in process improvement
- Knowledge of technology deployment
- Experience in data analysis
- Project coordination experience
- Vendor management background
Technical Competence
- Proficiency in workplace management systems
- Strong analytical skills
- Understanding of program management
- Knowledge of process documentation
- Experience with reporting tools
- Understanding of wellness operations
- Health and safety awareness
Professional Skills
- Excellent organizational abilities
- Strong attention to detail
- Effective communication skills
- Problem-solving capabilities
- Project coordination expertise
- Data analysis skills
- Stakeholder management ability
- Process-oriented mindset
Qualifications
- Bachelor's degree in relevant field
- Project management certifications beneficial
- Process improvement certifications advantageous
- Wellness program certifications a plus
- Fluent in English; additional languages beneficial
What you can expect from us
You’ll join an entrepreneurial, inclusive culture that succeeds together across the desk and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Location
On‑site – London, GBR
Equal Opportunity & Accommodations
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email HRSCLeaves@jll.com.
#J-18808-Ljbffr”, “datePosted”: “2026-05-07”, “hiringOrganization”: { “@type”: “Organization”, “name”: “NAB-Jones Lang LaSalle Services”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__425540765__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Role Purpose
The IFM Program Manager – Enablement EMEA is responsible for implementing workplace innovation initiatives, managing day‑to‑day operations of specialized programs, and supporting technology integration across the EMEA portfolio. The role focuses on tactical execution of process improvements, coordinating wellness programs, and supporting the implementation of new workplace solutions while ensuring consistent service delivery and program effectiveness.
What this job involves
Technology Implementation & Support
- Execute workplace technology integration initiatives
- Support automation tool implementations
- Coordinate system testing and deployment
- Manage pilot program documentation
- Monitor system performance
- Maintain technical documentation
- Support user adoption programs
Wellness Program Operations
- Coordinate fitness center daily operations
- Manage fitness class schedules and providers
- Monitor facility maintenance and compliance
- Track utilization and performance metrics
- Coordinate with wellness vendors
- Maintain program documentation
- Support member engagement initiatives
Dogs at Work Program Administration
- Manage program registration process
- Coordinate compliance checks
- Maintain program documentation
- Support issue resolution
- Track program metrics
- Coordinate with facilities teams
- Ensure policy compliance
Process Implementation
- Execute standardized procedures
- Document best practices
- Support improvement initiatives
- Maintain operational playbooks
- Track process performance
- Coordinate training programs
- Implement quality controls
Data Management & Reporting
- Collect and analyze program data
- Prepare regular performance reports
- Maintain analytics dashboards
- Track KPI measurements
- Support data-driven decisions
- Document program outcomes
- Generate insight reports
Project Support
- Support new program implementations
- Coordinate cross-functional initiatives
- Manage project documentation
- Track project deliverables
- Support change management
- Maintain project schedules
- Coordinate stakeholder communications
Essential Experience
- 5+ years’ experience in workplace services/facilities management
- Experience in program implementation
- Background in process improvement
- Knowledge of technology deployment
- Experience in data analysis
- Project coordination experience
- Vendor management background
Technical Competence
- Proficiency in workplace management systems
- Strong analytical skills
- Understanding of program management
- Knowledge of process documentation
- Experience with reporting tools
- Understanding of wellness operations
- Health and safety awareness
Professional Skills
- Excellent organizational abilities
- Strong attention to detail
- Effective communication skills
- Problem-solving capabilities
- Project coordination expertise
- Data analysis skills
- Stakeholder management ability
- Process-oriented mindset
Qualifications
- Bachelor’s degree in relevant field
- Project management certifications beneficial
- Process improvement certifications advantageous
- Wellness program certifications a plus
- Fluent in English; additional languages beneficial
What you can expect from us
You’ll join an entrepreneurial, inclusive culture that succeeds together across the desk and around the globe. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.
Location
On‑site – London, GBR
Equal Opportunity & Accommodations
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email HRSCLeaves@jll.com.
#J-18808-Ljbffr…