Job Overview
Quality Assurance protects patient rights and well‑being, supports compliance with global regulatory requirements through effective processes and procedures, and provides independent assurance of high‑quality data and clinical supplies.
Key Responsibilities
- Generate, negotiate, review, assess, and approve Quality Agreements between our company’s research labs and its contractors, cross‑site and division teams supporting clinical supply production.
- Generate, negotiate, review, and approve assessments for audit refusal and other related quality events at suppliers of GMP materials and services.
- Serve as quality representative in meetings with internal and external stakeholders, including Quality Disposition and Pharmaceutical Research/Development.
- Communicate clearly and effectively with internal and external stakeholders.
- Collect and track Quality Agreement metrics and other operational metrics.
- Act as TPQM gatekeeper and review GLOSS SOP changes, updates, and new SOPs for TPQM impact or awareness.
- Collaborate with internal teams and external contractor personnel on tailgate sampling, reduced testing assessments, risk assessments, supply chain mapping, and annual report authorship.
Key Activities
- Maintain the Quality Agreement Master List and related trackers with accuracy.
- Support internal audits and inspections as needed.
- Use, support, and continuously improve TPIC (Third Party Information Center) to enable TPQM workflows and operations.
- Collect and track third‑party oversight related metrics.
- Identify and implement process improvements, including opportunities to leverage AI tools.
- Communicate with senior company leadership and contractor management.
- Prepare and present cross‑functional management updates.
- Make independent decisions and act with appropriate authority.
- Identify trends and potential compliance gaps and lead issue resolution to improve quality and efficiency.
- Interpret regulatory requirements and communicate them effectively across stakeholders.
Qualifications
- Bachelor’s degree in engineering, biology, chemistry or a related field.
- Minimum of 5 years of relevant experience within the pharmaceutical industry, or an advanced degree with at least 5 years of relevant experience.
Preferred Experience & Skills
- Ability to independently engage with external parties.
- Strong cross‑functional teamwork, collaboration, influence, and negotiation skills.
- Strong knowledge of EU, US, and ROW regulations and application of GMPs in an R&D environment.
- Knowledge of drug development process.
- Knowledge of continuous improvement methods; able to identify opportunities and implement solutions.
- Experience with AI tools applications to streamline workflows and replace manual work with automation when applicable.
- Strong organizational and time‑management skills; able to deliver well‑defined projects within area of expertise.
- Ability to manage conflicting priorities proactively.
- Proficient with Microsoft 365 Office applications (e.g., PowerPoint, Word, Excel).
Required Skills
- Adaptability, Audits, Compliance, Continuous Process Improvement, Data Analysis, Detail‑Oriented, Deviation Management, Drug Development, Due Diligence, Employee Training Programs, GMP Auditing, GMP Compliance, Internal Auditing, Interpersonal Relationships, Manufacturing Processes, Manufacturing Quality Control, Microsoft Word, Negotiation, Pharmaceutical Management, Pharmaceutical Research, Process Improvements, Quality Assurance (QA), Quality Assurance Systems, Quality Risk Management, Regulatory Requirements.
Benefits
Salary range: $106,200.00 – $167,200.00. Eligible for annual bonus and long‑term incentive, if applicable. Comprehensive benefits include medical, dental, vision, health‑care and other insurance benefits (for employee and family), retirement benefits (401(k)), paid holidays, vacation, compassionate and sick days. For more information, see https://jobs.merck.com/us/en/compensation-and-benefits.
Employment Information
Employee status: Regular. Relocation: No relocation. Visa sponsorship: No. Travel requirements: 10%. Flexible work arrangements: Hybrid. Shift: 1st – Day. Valid driving license: No. Hazardous material: No. Job posting end date: 05/29/2026.
Equal Employment Opportunity Statement
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
#J-18808-Ljbffr”, “datePosted”: “2026-05-20”, “hiringOrganization”: { “@type”: “Organization”, “name”: “MSD”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__437004290__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Job Overview
Quality Assurance protects patient rights and well‑being, supports compliance with global regulatory requirements through effective processes and procedures, and provides independent assurance of high‑quality data and clinical supplies.
Key Responsibilities
- Generate, negotiate, review, assess, and approve Quality Agreements between our company’s research labs and its contractors, cross‑site and division teams supporting clinical supply production.
- Generate, negotiate, review, and approve assessments for audit refusal and other related quality events at suppliers of GMP materials and services.
- Serve as quality representative in meetings with internal and external stakeholders, including Quality Disposition and Pharmaceutical Research/Development.
- Communicate clearly and effectively with internal and external stakeholders.
- Collect and track Quality Agreement metrics and other operational metrics.
- Act as TPQM gatekeeper and review GLOSS SOP changes, updates, and new SOPs for TPQM impact or awareness.
- Collaborate with internal teams and external contractor personnel on tailgate sampling, reduced testing assessments, risk assessments, supply chain mapping, and annual report authorship.
Key Activities
- Maintain the Quality Agreement Master List and related trackers with accuracy.
- Support internal audits and inspections as needed.
- Use, support, and continuously improve TPIC (Third Party Information Center) to enable TPQM workflows and operations.
- Collect and track third‑party oversight related metrics.
- Identify and implement process improvements, including opportunities to leverage AI tools.
- Communicate with senior company leadership and contractor management.
- Prepare and present cross‑functional management updates.
- Make independent decisions and act with appropriate authority.
- Identify trends and potential compliance gaps and lead issue resolution to improve quality and efficiency.
- Interpret regulatory requirements and communicate them effectively across stakeholders.
Qualifications
- Bachelor’s degree in engineering, biology, chemistry or a related field.
- Minimum of 5 years of relevant experience within the pharmaceutical industry, or an advanced degree with at least 5 years of relevant experience.
Preferred Experience & Skills
- Ability to independently engage with external parties.
- Strong cross‑functional teamwork, collaboration, influence, and negotiation skills.
- Strong knowledge of EU, US, and ROW regulations and application of GMPs in an R&D environment.
- Knowledge of drug development process.
- Knowledge of continuous improvement methods; able to identify opportunities and implement solutions.
- Experience with AI tools applications to streamline workflows and replace manual work with automation when applicable.
- Strong organizational and time‑management skills; able to deliver well‑defined projects within area of expertise.
- Ability to manage conflicting priorities proactively.
- Proficient with Microsoft 365 Office applications (e.g., PowerPoint, Word, Excel).
Required Skills
- Adaptability, Audits, Compliance, Continuous Process Improvement, Data Analysis, Detail‑Oriented, Deviation Management, Drug Development, Due Diligence, Employee Training Programs, GMP Auditing, GMP Compliance, Internal Auditing, Interpersonal Relationships, Manufacturing Processes, Manufacturing Quality Control, Microsoft Word, Negotiation, Pharmaceutical Management, Pharmaceutical Research, Process Improvements, Quality Assurance (QA), Quality Assurance Systems, Quality Risk Management, Regulatory Requirements.
Benefits
Salary range: $106,200.00 – $167,200.00. Eligible for annual bonus and long‑term incentive, if applicable. Comprehensive benefits include medical, dental, vision, health‑care and other insurance benefits (for employee and family), retirement benefits (401(k)), paid holidays, vacation, compassionate and sick days. For more information, see https://jobs.merck.com/us/en/compensation-and-benefits.
Employment Information
Employee status: Regular. Relocation: No relocation. Visa sponsorship: No. Travel requirements: 10%. Flexible work arrangements: Hybrid. Shift: 1st – Day. Valid driving license: No. Hazardous material: No. Job posting end date: 05/29/2026.
Equal Employment Opportunity Statement
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
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