End-of-Lease Team Lead: Fairness, Analytics & Escalations

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Company: Octopus Energy
Apply for the End-of-Lease Team Lead: Fairness, Analytics & Escalations
Location: London
Job Description:

Octopus Energy is hiring a Team Lead for End of Lease to oversee the end-of-contract experience and guarantee customer satisfaction. This role involves leading a team, managing damage recharge processes, and ensuring a fair and efficient experience. The successful candidate will have experience in automotive returns, strong leadership skills, and a proactive mindset. You’ll build reporting dashboards to inform the Senior Leadership Team of performance metrics. This position requires two days per month in our London office.#J-18808-Ljbffr…

Posted: May 20th, 2026