{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “IT Support Analyst (ERP) – Harrogate, On Site”, “description”: “
IT Support Analyst (ERP) – Harrogate, On Site
£30,000-£40,000
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Responsibilities
- Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
- Troubleshoot hardware, software, network, and user‑related issues
- Support and maintain ERP, MES, warehouse management, and operational systems
- Assist with ERP upgrades, implementations, and future system developments
- Support shop‑floor technology including scanners, printers, and production line systems
- Work closely with production and warehouse teams to minimise operational downtime
- Manage user accounts, permissions, and system access controls
- Coordinate with third‑party suppliers and support providers
- Maintain IT documentation, asset registers, and support procedures
- Support IT security, backups, and disaster recovery processes
Required Skills & Experience
- Previous experience within an IT Support or ERP Support role
- Strong ERP systems support experience within manufacturing or warehousing environments
- Experience supporting production, warehouse, or operational technologies
- Good understanding of Windows environments, Microsoft 365, and networking fundamentals
- Strong troubleshooting and problem‑solving skills
- Ability to manage multiple priorities within a fast‑paced manufacturing environment
- Excellent communication skills with both technical and non‑technical users
- Hands‑on, proactive approach with a willingness to learn and develop
Desirable Skills
- Experience with ERP platforms
- Manufacturing execution systems (MES) or warehouse systems experience
- Exposure to IT infrastructure and operational technology environments
Package
- Enhanced pension and life insurance
- Gym membership and wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
- Free parking and on‑site facilities
- Long‑term development opportunities within a growing business
Company: Arden Resourcing
Location: Harrogate
Job Description:
IT Support Analyst (ERP) – Harrogate, On Site
£30,000-£40,000
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Responsibilities
- Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
- Troubleshoot hardware, software, network, and user‑related issues
- Support and maintain ERP, MES, warehouse management, and operational systems
- Assist with ERP upgrades, implementations, and future system developments
- Support shop‑floor technology including scanners, printers, and production line systems
- Work closely with production and warehouse teams to minimise operational downtime
- Manage user accounts, permissions, and system access controls
- Coordinate with third‑party suppliers and support providers
- Maintain IT documentation, asset registers, and support procedures
- Support IT security, backups, and disaster recovery processes
Required Skills & Experience
- Previous experience within an IT Support or ERP Support role
- Strong ERP systems support experience within manufacturing or warehousing environments
- Experience supporting production, warehouse, or operational technologies
- Good understanding of Windows environments, Microsoft 365, and networking fundamentals
- Strong troubleshooting and problem‑solving skills
- Ability to manage multiple priorities within a fast‑paced manufacturing environment
- Excellent communication skills with both technical and non‑technical users
- Hands‑on, proactive approach with a willingness to learn and develop
Desirable Skills
- Experience with ERP platforms
- Manufacturing execution systems (MES) or warehouse systems experience
- Exposure to IT infrastructure and operational technology environments
Package
- Enhanced pension and life insurance
- Gym membership and wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
- Free parking and on‑site facilities
- Long‑term development opportunities within a growing business
#J-18808-Ljbffr…
Posted: May 17th, 2026