Proposition and Design Standardisation Manager

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Global Proposition and Design Standardisation Manager, Permanent

At Costa Coffee, we’re on a mission to reimagine coffee experiences worldwide and you will help shape how our brand comes to life across all markets. In this role you will own and embed the global design standards, frameworks and toolkits that ensure every new format and proposition is inspiring, executable at scale and aligned with our commercial strategy.

What you’ll do

  • Develop global design standards: Own the creation and governance of Costa’s global design standards, playbooks and store toolkits, ensuring clear, consistent and scalable guidance across all markets.
  • Translate design into delivery: Turn creative concepts into practical, buildable solutions by partnering with design, property and construction teams, reviewing technical outputs and signing off prototypes that support quality delivery.
  • Balance global consistency with local relevance: Collaborate with regional teams and partners to adapt standards for local regulations, cultural nuances and market needs while maintaining strong brand guardrails.
  • Drive design governance: Establish design review processes, approval frameworks and compliance checks to support efficient, high‑quality delivery.
  • Support cost efficiency and value engineering: Work with procurement, construction and delivery teams to optimise materials, specifications and costs, ensuring durable, commercially viable designs aligned to brand standards.
  • Sign of specifications and standards: Collaborate with procurement and regional teams to sign off prototypes and specifications in line with local regulations and market needs.

Who you are

  • Deep technical and commercial expertise: Strong knowledge of F&B, hospitality or retail store design, including technical drawings, construction details, material specifications, and cost structures with a solid understanding of CAPEX, FF&E and value engineering principles.
  • Strategic thinker with strong delivery focus: Able to translate design vision and propositions into clear, practical standards and toolkits that are commercially viable and operationally effective.
  • Global mindset and stakeholder influence: Proven ability to work across multiple markets, influencing and aligning diverse cross‑functional teams and external partners.
  • Strong governance and problem‑solving skills: Experienced in establishing design governance, navigating global and regional guidelines and compliance while balancing brand, cost, operations and customer expectations.
  • Proven track record in design standards and rollout: Demonstrated success in creating and managing global design standards or playbooks, ideally within multi‑site equity or franchise environments, with exposure to end‑to‑end delivery and cost optimisation.
  • Specification specialist: Strong knowledge of build materials and their performance across regions, with exceptional attention to detail when reviewing prototypes, samples and specifications based on global standards.

Benefits

  • Hybrid working – 3 days per week at Loudwater Innovation Centre.
  • Annual discretionary bonus scheme based on business results and individual contribution.
  • Smart pension with up to 10% employer match.
  • Costa Financial Support Fund for unexpected financial pressure.
  • Discounts: 50% off in all Costa‑owned stores, 25% off in participating stores.
  • Private medical cover through our Private Healthcare scheme.

Location

Hybrid – based at Loudwater Innovation Centre, with the option to work remotely at other times.

For reasonable adjustments and general queries: costa.recruitment@costa.co.uk

#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Costa Coffee”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434432618__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=438” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “High Wycombe” } } }
Company: Costa Coffee
Apply for the Proposition and Design Standardisation Manager
Location: High Wycombe
Job Description:

Global Proposition and Design Standardisation Manager, Permanent

At Costa Coffee, we’re on a mission to reimagine coffee experiences worldwide and you will help shape how our brand comes to life across all markets. In this role you will own and embed the global design standards, frameworks and toolkits that ensure every new format and proposition is inspiring, executable at scale and aligned with our commercial strategy.

What you’ll do

  • Develop global design standards: Own the creation and governance of Costa’s global design standards, playbooks and store toolkits, ensuring clear, consistent and scalable guidance across all markets.
  • Translate design into delivery: Turn creative concepts into practical, buildable solutions by partnering with design, property and construction teams, reviewing technical outputs and signing off prototypes that support quality delivery.
  • Balance global consistency with local relevance: Collaborate with regional teams and partners to adapt standards for local regulations, cultural nuances and market needs while maintaining strong brand guardrails.
  • Drive design governance: Establish design review processes, approval frameworks and compliance checks to support efficient, high‑quality delivery.
  • Support cost efficiency and value engineering: Work with procurement, construction and delivery teams to optimise materials, specifications and costs, ensuring durable, commercially viable designs aligned to brand standards.
  • Sign of specifications and standards: Collaborate with procurement and regional teams to sign off prototypes and specifications in line with local regulations and market needs.

Who you are

  • Deep technical and commercial expertise: Strong knowledge of F&B, hospitality or retail store design, including technical drawings, construction details, material specifications, and cost structures with a solid understanding of CAPEX, FF&E and value engineering principles.
  • Strategic thinker with strong delivery focus: Able to translate design vision and propositions into clear, practical standards and toolkits that are commercially viable and operationally effective.
  • Global mindset and stakeholder influence: Proven ability to work across multiple markets, influencing and aligning diverse cross‑functional teams and external partners.
  • Strong governance and problem‑solving skills: Experienced in establishing design governance, navigating global and regional guidelines and compliance while balancing brand, cost, operations and customer expectations.
  • Proven track record in design standards and rollout: Demonstrated success in creating and managing global design standards or playbooks, ideally within multi‑site equity or franchise environments, with exposure to end‑to‑end delivery and cost optimisation.
  • Specification specialist: Strong knowledge of build materials and their performance across regions, with exceptional attention to detail when reviewing prototypes, samples and specifications based on global standards.

Benefits

  • Hybrid working – 3 days per week at Loudwater Innovation Centre.
  • Annual discretionary bonus scheme based on business results and individual contribution.
  • Smart pension with up to 10% employer match.
  • Costa Financial Support Fund for unexpected financial pressure.
  • Discounts: 50% off in all Costa‑owned stores, 25% off in participating stores.
  • Private medical cover through our Private Healthcare scheme.

Location

Hybrid – based at Loudwater Innovation Centre, with the option to work remotely at other times.

For reasonable adjustments and general queries: costa.recruitment@costa.co.uk

#J-18808-Ljbffr…

Posted: May 17th, 2026