Location and Working Hours
Location: 2 days a week in the Glasgow Office + Location Independent Worker
Working hours: Full time 37.5 hours per week – Monday to Friday + On‑Call – 1 in 4 rota.
Salary and Benefits
Salary: Excellent basic salary plus bonus and Vodafone benefits.
What You’ll Do
As an Operations Manager, you will provide leadership and line management of an operational engineering team, ensuring the effective delivery of services in line with customer SLAs, contractual obligations, and business priorities. You will foster a high‑performing, accountable, and inclusive team culture, driving engagement, continuous improvement, and a strong focus on safety, quality, and customer outcomes. You will empower team members to take ownership of their performance, development, and delivery. Through clear leadership and coaching, you will build a resilient and adaptable team capable of delivering in complex and fast‑paced environments. You will also work collaboratively across Programme, Service, and wider business functions to influence decision‑making, support transformation initiatives, and ensure a joined‑up approach to demand management, resourcing, and operational delivery. You will champion a culture of trust, collaboration, and continuous learning, ensuring the function evolves to meet current and future customer and business needs.
Who You Are
- Comprehensive knowledge within their primary technology field
- Ability to motivate people within demanding and challenging environments
- Ability to sustain performance under pressure and prioritise key deliverables
- Ability to adapt to different business drivers and lead a team through complex change, including working as part of and managing cross‑functional virtual teams
- Excellent communication skills (written and verbal). Diplomatically assertive
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and more. We help with your career through learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. Candidates may use AI to fine‑tune their CVs or prepare for interviews, but what we care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are – your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “VodafoneThree”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435504867__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=12335” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Glasgow” } } }Location and Working Hours
Location: 2 days a week in the Glasgow Office + Location Independent WorkerWorking hours: Full time 37.5 hours per week – Monday to Friday + On‑Call – 1 in 4 rota.
Salary and Benefits
Salary: Excellent basic salary plus bonus and Vodafone benefits.
What You’ll Do
As an Operations Manager, you will provide leadership and line management of an operational engineering team, ensuring the effective delivery of services in line with customer SLAs, contractual obligations, and business priorities. You will foster a high‑performing, accountable, and inclusive team culture, driving engagement, continuous improvement, and a strong focus on safety, quality, and customer outcomes. You will empower team members to take ownership of their performance, development, and delivery. Through clear leadership and coaching, you will build a resilient and adaptable team capable of delivering in complex and fast‑paced environments. You will also work collaboratively across Programme, Service, and wider business functions to influence decision‑making, support transformation initiatives, and ensure a joined‑up approach to demand management, resourcing, and operational delivery. You will champion a culture of trust, collaboration, and continuous learning, ensuring the function evolves to meet current and future customer and business needs.
Who You Are
- Comprehensive knowledge within their primary technology field
- Ability to motivate people within demanding and challenging environments
- Ability to sustain performance under pressure and prioritise key deliverables
- Ability to adapt to different business drivers and lead a team through complex change, including working as part of and managing cross‑functional virtual teams
- Excellent communication skills (written and verbal). Diplomatically assertive
What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and more. We help with your career through learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. Candidates may use AI to fine‑tune their CVs or prepare for interviews, but what we care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are – your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
#J-18808-Ljbffr…