{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior CRM Executive”, “description”: “
Description
Senior CRM Executive will be responsible for the development and implementation of marketing activities to drive new customer acquisition and retention across our UK and International markets.
Key Responsibilities
- Plan and execute the growth marketing tactics to achieve our customer KPI targets.
- Manage the end-to-end process of our direct mail programs, including door drops for prospect and existing customer audiences.
- Research international markets and competitors, actively seeking out best practice and present back opportunities to the wider CRM team.
- Plan and implement all paid direct response media, including media inserts, press ads and door drops.
- Manage workload and production with in-house and agency teams.
- Produce forecasts for customer and revenue KPIs from acquisition marketing activities.
- Set up a continuous testing programme to ensure that we are learning and improving on results.
- Provide regular campaign reporting, highlighting insights and key trends to recommend actionable next steps to improve future activity.
- Brief campaign data requirements and creative assets through from initial concept to approval and delivery.
- Co-ordinate and collaborate across internal stakeholders to ensure successful execution of activity, on time and budget.
We Would Like To Meet Someone Who Is
- A keen interest in data and print marketing.
- A degree in marketing, business, communications or a relevant subject is preferred.
- Proven experience in marketing campaign planning and delivery.
- Demonstrable experience in campaign reporting.
- A breadth of CRM experience – including direct mail, inserts, door drops.
- Data literate, passionate about analysing results and motivated by driving success in the form of revenue and profit.
- Exceptional attention to detail.
- Strong communication and copy writing skills.
- Experience in using Google Analytics and Microsoft Excel.
- Pro-active ‘do-er’, keen to roll your sleeves up and make a difference.
Benefits
- Competitive salary and benefits package.
- Hybrid working, 3 days in London based office & 2 working from home.
- Holiday allowance.
- 50% staff discount & 25% for family and friends.
- Pension scheme.
Company: Mountain Warehouse
Location: London
Job Description:
Description
Senior CRM Executive will be responsible for the development and implementation of marketing activities to drive new customer acquisition and retention across our UK and International markets.
Key Responsibilities
- Plan and execute the growth marketing tactics to achieve our customer KPI targets.
- Manage the end-to-end process of our direct mail programs, including door drops for prospect and existing customer audiences.
- Research international markets and competitors, actively seeking out best practice and present back opportunities to the wider CRM team.
- Plan and implement all paid direct response media, including media inserts, press ads and door drops.
- Manage workload and production with in-house and agency teams.
- Produce forecasts for customer and revenue KPIs from acquisition marketing activities.
- Set up a continuous testing programme to ensure that we are learning and improving on results.
- Provide regular campaign reporting, highlighting insights and key trends to recommend actionable next steps to improve future activity.
- Brief campaign data requirements and creative assets through from initial concept to approval and delivery.
- Co-ordinate and collaborate across internal stakeholders to ensure successful execution of activity, on time and budget.
We Would Like To Meet Someone Who Is
- A keen interest in data and print marketing.
- A degree in marketing, business, communications or a relevant subject is preferred.
- Proven experience in marketing campaign planning and delivery.
- Demonstrable experience in campaign reporting.
- A breadth of CRM experience – including direct mail, inserts, door drops.
- Data literate, passionate about analysing results and motivated by driving success in the form of revenue and profit.
- Exceptional attention to detail.
- Strong communication and copy writing skills.
- Experience in using Google Analytics and Microsoft Excel.
- Pro-active ‘do-er’, keen to roll your sleeves up and make a difference.
Benefits
- Competitive salary and benefits package.
- Hybrid working, 3 days in London based office & 2 working from home.
- Holiday allowance.
- 50% staff discount & 25% for family and friends.
- Pension scheme.
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Posted: May 15th, 2026