Sterile Services Supervisor | Great Western Hospitals NHS Foundation Trust

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Sterile Services Supervisor | Great Western Hospitals NHS Foundation Trust

Employer: The Great Western Hospitals NHS FT

Location: Swindon, SN3 6BB

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 28/05/2026

Responsibilities

  • Have extensive knowledge and skills of product requirements in line with ISO13485.
  • Understand all potential risks to products within a sterile services department.
  • Support the Production Manager and Quality Representative to ensure staff conform to the departmental Quality Management System, hospital policy and procedures, and highlight any areas of concern immediately.
  • Assess, organise and plan the daily workflow within the Sterile Services and Endoscopy departments to maximise resource utilisation.
  • Act as a resource to support technicians, reduce departmental and individual non‑conformances, conduct regular one‑to‑one meetings with staff and provide feedback to the Production Manager.
  • Deputise for the Production Manager in their absence with support from the Operational Manager.
  • Root cause and report on incidents relating to product and staff.
  • Ensure the efficient and effective operation of the department.
  • Assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources.
  • Supervise and coordinate staff within the department on a day‑to‑day basis.
  • Provide and receive complex information and facilitate effective communication with departmental staff and customers.
  • Support technicians’ ongoing development through regular performance reviews and yearly staff appraisals.
  • Resolve day‑to‑day problems and queries arising from customers and support the Production Manager with complex complaint investigations.
  • Ensure delegated actions relating to complaints are completed within specified time frames.

Qualifications

  • Knowledge of ISO13485 and related hospital policy and procedures.
  • Knowledge of potential risks to products within sterile services.
  • Ability to conduct root cause analysis and incident reporting.
  • Experience in supervising and coordinating staff.
  • Strong organisational skills to assess, plan and manage workflows and resources.
  • Capability to provide constructive feedback and performance appraisals to staff.
  • Experience in managing complaints and driving resolution in a healthcare setting.
  • Proficiency in using a departmental traffic light reporting system.

Proud member of the Disability Confident employer scheme.

#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Career Choices Dewis Gyrfa Ltd”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435505823__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=17376” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Liddington” } } }
Company: Career Choices Dewis Gyrfa Ltd
Apply for the Sterile Services Supervisor | Great Western Hospitals NHS Foundation Trust
Location: Liddington
Job Description:

Sterile Services Supervisor | Great Western Hospitals NHS Foundation Trust

Employer: The Great Western Hospitals NHS FT

Location: Swindon, SN3 6BB

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 28/05/2026

Responsibilities

  • Have extensive knowledge and skills of product requirements in line with ISO13485.
  • Understand all potential risks to products within a sterile services department.
  • Support the Production Manager and Quality Representative to ensure staff conform to the departmental Quality Management System, hospital policy and procedures, and highlight any areas of concern immediately.
  • Assess, organise and plan the daily workflow within the Sterile Services and Endoscopy departments to maximise resource utilisation.
  • Act as a resource to support technicians, reduce departmental and individual non‑conformances, conduct regular one‑to‑one meetings with staff and provide feedback to the Production Manager.
  • Deputise for the Production Manager in their absence with support from the Operational Manager.
  • Root cause and report on incidents relating to product and staff.
  • Ensure the efficient and effective operation of the department.
  • Assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources.
  • Supervise and coordinate staff within the department on a day‑to‑day basis.
  • Provide and receive complex information and facilitate effective communication with departmental staff and customers.
  • Support technicians’ ongoing development through regular performance reviews and yearly staff appraisals.
  • Resolve day‑to‑day problems and queries arising from customers and support the Production Manager with complex complaint investigations.
  • Ensure delegated actions relating to complaints are completed within specified time frames.

Qualifications

  • Knowledge of ISO13485 and related hospital policy and procedures.
  • Knowledge of potential risks to products within sterile services.
  • Ability to conduct root cause analysis and incident reporting.
  • Experience in supervising and coordinating staff.
  • Strong organisational skills to assess, plan and manage workflows and resources.
  • Capability to provide constructive feedback and performance appraisals to staff.
  • Experience in managing complaints and driving resolution in a healthcare setting.
  • Proficiency in using a departmental traffic light reporting system.

Proud member of the Disability Confident employer scheme.

#J-18808-Ljbffr…

Posted: May 17th, 2026