{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Business Travel Consultant – Amadeus”, “description”: “
Are you an expert in using GDS Amadeus?
Do you have experience as a Business Travel Consultant?
We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
DUTIES
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED
- Fully proficient with Amadeus
- Excellent fares knowledge including manual fare construction
- Competency in all ticketing processes including re-issues, revalidations and refunds
- Knowledge of international travel products, geography and current affairs
- Knowledge of ancillary services
- Good written English with the ability to write professionally to customers
- Strong interpersonal skills with the desire and ability to develop others
- A drive to solve problems for customers and team members
- A high level of professionalism and flexibility and a strong work ethic
THE PACKAGE
- Salary – £32,000 – £36,000 (depending on experience)
- Office based
Company: Travel Trade Recruitment
Location: London
Job Description:
Are you an expert in using GDS Amadeus?
Do you have experience as a Business Travel Consultant?
We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
DUTIES
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients’ changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
EXPERIENCE REQUIRED
- Fully proficient with Amadeus
- Excellent fares knowledge including manual fare construction
- Competency in all ticketing processes including re-issues, revalidations and refunds
- Knowledge of international travel products, geography and current affairs
- Knowledge of ancillary services
- Good written English with the ability to write professionally to customers
- Strong interpersonal skills with the desire and ability to develop others
- A drive to solve problems for customers and team members
- A high level of professionalism and flexibility and a strong work ethic
THE PACKAGE
- Salary – £32,000 – £36,000 (depending on experience)
- Office based
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Posted: May 20th, 2026