Senior Account Manager

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior Account Manager”, “description”: “

A creative content and experience agency is hiring a Senior Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship.


The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.


Role: Account Manager / Project Manager

Salary: £50,000 to £55,000 + benefits

Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile.


What you will be doing:


  • Owning day to day delivery for a large enterprise technology client
  • Managing senior stakeholders within complex, global tech environments
  • Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
  • Running projects end to end from initial conversations through to final delivery
  • Working closely with internal creative and production teams across experiential outputs
  • Managing timelines, budgets, documentation and ongoing client communication
  • Acting as a trusted partner embedded into the client’s daily workflows
  • Supporting commercial discussions including scope definition and statements of work


What you will need:


  • At least 2 years experience in a content, creative, marketing or client services role
  • Proven experience owning projects end to end, not just supporting delivery
  • Strong stakeholder management skills, ideally within large enterprise or big tech clients
  • Confidence leading client conversations with clarity and authority
  • Experience briefing designers, producers or content teams
  • Highly organised, proactive and calm under pressure
  • Strong attention to detail across written, visual and experiential work
  • Ability to shape solutions in response to evolving client needs
  • Understanding of commercial delivery and revenue-driven targets


Nice to have:


  • Experience working with enterprise technology brands such as global software or cloud providers
  • Agency or consultancy background
  • Exposure to B2B marketing or communications
  • Experience supporting senior leaders or executive communications
  • Interest in how AI or emerging technology supports content delivery
  • Experience delivering experiential, physical or in person activations


What’s on offer:


  • £50,000 to £55,000 salary plus benefits
  • Ownership of a high-profile enterprise technology account
  • Creative, varied work beyond standard presentation delivery
  • A role built on trust, autonomy and long-term client relationships


If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.

”, “datePosted”: “2026-05-14”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Digital Waffle”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__431714391__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=4” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Digital Waffle
Apply for the Senior Account Manager
Location: London
Job Description:

A creative content and experience agency is hiring a Senior Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship.

The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.

Role: Account Manager / Project Manager

Salary: £50,000 to £55,000 + benefits

Location: Hybrid. London office Monday, Wednesday and Thursday preferred. Open to remote for the right profile.

What you will be doing:

  • Owning day to day delivery for a large enterprise technology client
  • Managing senior stakeholders within complex, global tech environments
  • Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
  • Running projects end to end from initial conversations through to final delivery
  • Working closely with internal creative and production teams across experiential outputs
  • Managing timelines, budgets, documentation and ongoing client communication
  • Acting as a trusted partner embedded into the client’s daily workflows
  • Supporting commercial discussions including scope definition and statements of work

What you will need:

  • At least 2 years experience in a content, creative, marketing or client services role
  • Proven experience owning projects end to end, not just supporting delivery
  • Strong stakeholder management skills, ideally within large enterprise or big tech clients
  • Confidence leading client conversations with clarity and authority
  • Experience briefing designers, producers or content teams
  • Highly organised, proactive and calm under pressure
  • Strong attention to detail across written, visual and experiential work
  • Ability to shape solutions in response to evolving client needs
  • Understanding of commercial delivery and revenue-driven targets

Nice to have:

  • Experience working with enterprise technology brands such as global software or cloud providers
  • Agency or consultancy background
  • Exposure to B2B marketing or communications
  • Experience supporting senior leaders or executive communications
  • Interest in how AI or emerging technology supports content delivery
  • Experience delivering experiential, physical or in person activations

What’s on offer:

  • £50,000 to £55,000 salary plus benefits
  • Ownership of a high-profile enterprise technology account
  • Creative, varied work beyond standard presentation delivery
  • A role built on trust, autonomy and long-term client relationships

If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.

Posted: May 14th, 2026