Company: Emplifi
Location: London
Job Description:
Emplifi, a CX platform, is seeking a Customer Success Manager in London. You will sustain positive client relationships, manage renewals, drive product adoption, and identify expansion opportunities within a defined book of business.
You will own onboarding, monitor usage with CRM and Gainsight, coordinate with cross-functional teams, and collaborate with Sales to support upsells. 3–5 years in customer success and strong communication are required.
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Posted: August 10th, 2026