A leading international technology business that offers ongoing training, career progression and excellent support for professional development is seeking a technically minded Field Service Technician who enjoys solving problems and delivering first-class customer service in the field.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Working as part of a mobile service team, you'll provide installation, maintenance and technical support for office technology equipment across customer sites throughout the Midlands.
The role : Field Service Engineer – Business Technology
Midlands Region £27,500 plus Company Vehicle and Benefits including 25 Days Holiday + BH, Enhanced Pension Scheme, Life assurance, and more ! This would suit someone based in Stoke-on- Trent and the surrounding areas including Stafford, Crewe and Uttoxeter
What you'll be doing:
- Carrying out installation, servicing and repair of hardware devices
- Diagnosing faults and resolving technical issues within agreed service levels
- Supporting customers with operational queries and preventative maintenance advice
- Managing parts stock and maintaining accurate service records
- Liaising closely with the service desk to update call progress and completion details
- Delivering end user guidance and support
- Escalating complex faults when required
What we're looking for:
- Previous experience supporting technical hardware products
- Strong fault-finding and troubleshooting skills
- Good understanding of connecting equipment within customer IT environments
- Comfortable working independently in a field-based environment
- IT literate, including Microsoft Office
- Full UK driving licence and flexibility to travel across the Midlands
Additional Information:
- Monday to Friday role with occasional overtime available
- Field-based across the Midlands region. Areas covered may include Derby, Nottingham, Birmingham, Manchester, Wales and surrounding locations depending on business needs
- Candidates with transferable experience from wider IT hardware or technical support environments are also encouraged to apply.
- Full training will be provided and once trained on the products, you will be out in the field using your knowledge of MFPs and/ or Printers. xcswzye
If you are looking for a long-term opportunity with training, stability and genuine progression potential with a leading brand, apply today.
”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “hireful.”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438731403__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=819” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Stoke on Trent” } } }A leading international technology business that offers ongoing training, career progression and excellent support for professional development is seeking a technically minded Field Service Technician who enjoys solving problems and delivering first-class customer service in the field.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Working as part of a mobile service team, you’ll provide installation, maintenance and technical support for office technology equipment across customer sites throughout the Midlands.
The role : Field Service Engineer – Business Technology
Midlands Region £27,500 plus Company Vehicle and Benefits including 25 Days Holiday + BH, Enhanced Pension Scheme, Life assurance, and more ! This would suit someone based in Stoke-on- Trent and the surrounding areas including Stafford, Crewe and Uttoxeter
What you’ll be doing:
- Carrying out installation, servicing and repair of hardware devices
- Diagnosing faults and resolving technical issues within agreed service levels
- Supporting customers with operational queries and preventative maintenance advice
- Managing parts stock and maintaining accurate service records
- Liaising closely with the service desk to update call progress and completion details
- Delivering end user guidance and support
- Escalating complex faults when required
What we’re looking for:
- Previous experience supporting technical hardware products
- Strong fault-finding and troubleshooting skills
- Good understanding of connecting equipment within customer IT environments
- Comfortable working independently in a field-based environment
- IT literate, including Microsoft Office
- Full UK driving licence and flexibility to travel across the Midlands
Additional Information:
- Monday to Friday role with occasional overtime available
- Field-based across the Midlands region. Areas covered may include Derby, Nottingham, Birmingham, Manchester, Wales and surrounding locations depending on business needs
- Candidates with transferable experience from wider IT hardware or technical support environments are also encouraged to apply.
- Full training will be provided and once trained on the products, you will be out in the field using your knowledge of MFPs and/ or Printers. xcswzye
If you are looking for a long-term opportunity with training, stability and genuine progression potential with a leading brand, apply today.
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