Senior Restaurant Manager

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STK Senior Restaurant Manager Department: STK Restaurant
Location: London, UK
Reports to: General Manager / Assistant General Manager
Package: Competitive salary, performance bonus, plus service charge
Whats in it for you? Competitive compensation package
Service charge & performance-related bonus
Global career opportunities across 350+ hotels worldwide
Hotel discounts for you, your friends & family
Health medical cash plan
Company pension scheme
Loyalty rewards & refer-a-friend bonus
29 days holiday including bank holidays
Unlimited access to Melis global e-learning platform
Career development within an internationally recognised lifestyle hospitality brand
High-street savings through Perks at Work
Meals on duty
Mission As STK Senior Restaurant Manager, you will lead the daily operation of one of Londons most vibrant dining destinations, ensuring exceptional lunch, dinner and event experiences that reflect the energy, style and sophistication of the STK brand.
You will inspire, develop and lead a high-performing team while delivering seamless service, maximising guest satisfaction and driving commercial success. Through strong leadership, operational excellence and a passion for hospitality, you will create memorable guest experiences that encourage loyalty, repeat business and continued growth.
Key Responsibilities Support the General Manager in the day-to-day operation and strategic development of STK Restaurant
Lead and inspire the team to deliver exceptional guest experiences and operational excellence
Manage restaurant lunch, dinner and event service to ensure smooth and efficient operations
Work closely with the Sales & Events team to coordinate successful group bookings and private events
Build strong guest relationships and ensure high levels of customer satisfaction across every service
Handle guest feedback and resolve complaints professionally, efficiently and confidently
Drive revenue growth through upselling techniques and proactive business generation
Create a culture where every team member contributes to sales and guest engagement
Conduct daily briefings, debriefings and regular management meetings
Collaborate closely with the Head Chef to continuously improve service standards and team performance
Support recruitment, onboarding, training and ongoing development of the restaurant team
Ensure compliance with health & safety, security and company policies
Monitor departmental performance using financial targets, KPIs and operational reporting
Analyse revenue, labour and cost controls to support profitability without compromising standards
Identify opportunities for operational improvement and implement effective solutions
Maintain high presentation, service and brand standards throughout the restaurant
What were looking for Minimum 5 years experience in a senior restaurant leadership role within premium or lifestyle hospitality
Strong background in high-volume restaurant and event-led operations
Proven ability to lead, motivate and develop teams in a fast-paced environment
Excellent guest engagement and relationship-building skills
Commercially aware with strong financial and operational understanding
Experience managing budgets, forecasting and cost control
Excellent communication, leadership and interpersonal skills
Highly organised with the ability to adapt quickly and problem-solve effectively
Passion for food, beverage, lifestyle hospitality and memorable guest experiences
Confident decision-maker with strong delegation and presentation skills
Fluent in English; additional languages are highly valued
Flexible approach to working hours in line with business demands
Because belonging to the great Meli family is being VIP At Meli, our people are the heart of everything we do. Whether youre stepping into leadership or continuing to grow your expertise, youll be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People and that includes you.
Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future. xwzovoh
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Follow us on: Instagram LinkedIn Twitter Indeed Glassdoor”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “ME London”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438255015__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=6780” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Charing Cross” } } }