Client Services – Customs Assistant

Brook Street is delighted to be partnering with a well-established and growing freight and logistics business in Belfast to recruit a Customs & Freight Administrator to join their Client Operations team. This is a fantastic opportunity for someone with freight forwarding experience who enjoys working in a fast-paced, detail-driven environment and wants to play a key role in managing international shipments from start to finish. The Role You will take ownership of client shipments, ensuring smooth coordination from booking through to dispatch, in line with customer requirements and service expectations. Responsibilities Manage customs processes, including completion of export declarations Coordinate export bookings with shipping lines to meet target ETAs Track shipments across multiple platforms and provide updates Prepare and submit Bills of Lading (manual and online) Process applications for veterinary/export certification Update and maintain records within SAP and internal systems Accurately input shipment data and maintain spreadsheets Ensure all documentation and records are compliant and up to date Criteria 2-3 years’ experience in freight forwarding or logistics Strong understanding of customs procedures and export documentation Proficiency in Microsoft Office (experience with SAP is an advantage) Excellent organisational skills with the ability to manage deadlines High level of accuracy and attention to detail Ability to work to KPIs in a fast-moving environment Benefits Salary can be disclosed on application Stable, full-time position with a reputable logistics company Opportunity to develop your skills within a supportive team If you’re ready to take the next step in your Freight / Logistics career, we’d love to hear from you. Apply today by submitting your CV to Colleen Farquharson via the application link. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Customs Freight Logistics Shipping…