Senior Customer Training Specialist u2013 Hugo RAS Technology

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior Customer Training Specialist u2013 Hugo RAS Technology”, “description”: “At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youu2019ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

We are looking for a passionate and experienced individual to join our European Robotics Surgical Team! Use your technical expertise and clinical experience to train, educate and inspire surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with the Medtronic Hugo RAS robot. Do you feel at home in a highu2011tech environment and enjoy sharing your expertise with healthcare professionals? Do you like travelling and spend your time with international colleagues and customers in a renowned training centre in Belgium?

This is the role for you!

We are seeking a dynamic professional to deliver high level technical training and support clinical educations programs and events, drive competitive readiness across our organization. In this role, you will be part of an organization that has made the implementation of robotic surgery a strategic priority and is committed to making it a success, while always placing patient safety at the forefront.

This role is open for a Portuguese speaking employee willing to travel 75% of his time to the training centre.

**Responsibilities may include the following and other duties may be assigned:**

You will be responsible for delivering education and training on the Medtronic Hugo Robotic Assisted Surgery technology, covering the actual surgical indications in General Surgery, Urology and Gynaecology Your role will involve delivering technical training and actively supporting laboratory sessions and hands-on workshops You will apply a structured teaching methodology to assess the efficiency and safety levels of your trainees You will be expected to master the ecosystem surrounding robotic surgery, including a solid understanding of surgical equipment and instruments, as well as the supporting digital infrastructure Collaborate and interact with the Sales and Clinical teams, Medical Affairs colleagues and surgical proctors to properly prepare and set the expectations of the training programs Develop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologies

**Required Knowledge and Experience:**

You will need a bacheloru2019s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry. Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologies Clinical and/or operating room experience Proven experience and/or training mindset Fluency in Portuguese and English. High capacity and excellent problem-solving skills Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions Positive mindset, team player with professional work ethic Willingness to travel 75% of your time

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 77,600.00 EUR – 116,400.00 EUR | France: 58,400.00 EUR – 87,600.00 EUR | Netherlands: 66,800.00 EUR – 100,200.00 EUR | Portugal: 40,000.00 EUR – 60,000.00 EUR | United Kingdom: 53,600.00 GBP – 80,400.00 GBP |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.

We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.

We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026

**Build** a better future, amplifying your impact on the causes that matter to you and the world **Grow** a career reflective of your passion and abilities **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Medtronic”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438448970__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=4” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }

Company: Medtronic
Apply for the Senior Customer Training Specialist u2013 Hugo RAS Technology
Location: London
Job Description:

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youu2019ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

We are looking for a passionate and experienced individual to join our European Robotics Surgical Team! Use your technical expertise and clinical experience to train, educate and inspire surgeons, first assistants, and OR staff from a variety of surgical specialties to advance patient care and outcomes with the Medtronic Hugo RAS robot. Do you feel at home in a highu2011tech environment and enjoy sharing your expertise with healthcare professionals? Do you like travelling and spend your time with international colleagues and customers in a renowned training centre in Belgium?

This is the role for you!

We are seeking a dynamic professional to deliver high level technical training and support clinical educations programs and events, drive competitive readiness across our organization. In this role, you will be part of an organization that has made the implementation of robotic surgery a strategic priority and is committed to making it a success, while always placing patient safety at the forefront.

This role is open for a Portuguese speaking employee willing to travel 75% of his time to the training centre.

**Responsibilities may include the following and other duties may be assigned:**

You will be responsible for delivering education and training on the Medtronic Hugo Robotic Assisted Surgery technology, covering the actual surgical indications in General Surgery, Urology and Gynaecology Your role will involve delivering technical training and actively supporting laboratory sessions and hands-on workshops You will apply a structured teaching methodology to assess the efficiency and safety levels of your trainees You will be expected to master the ecosystem surrounding robotic surgery, including a solid understanding of surgical equipment and instruments, as well as the supporting digital infrastructure Collaborate and interact with the Sales and Clinical teams, Medical Affairs colleagues and surgical proctors to properly prepare and set the expectations of the training programs Develop expertise in the following: RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, Training/coaching techniques/methodologies

**Required Knowledge and Experience:**

You will need a bacheloru2019s degree and +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry. Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologies Clinical and/or operating room experience Proven experience and/or training mindset Fluency in Portuguese and English. High capacity and excellent problem-solving skills Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions Positive mindset, team player with professional work ethic Willingness to travel 75% of your time

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 77,600.00 EUR – 116,400.00 EUR | France: 58,400.00 EUR – 87,600.00 EUR | Netherlands: 66,800.00 EUR – 100,200.00 EUR | Portugal: 40,000.00 EUR – 60,000.00 EUR | United Kingdom: 53,600.00 GBP – 80,400.00 GBP |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.

We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.

We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026

**Build** a better future, amplifying your impact on the causes that matter to you and the world **Grow** a career reflective of your passion and abilities **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You’re shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com…

Posted: May 21st, 2026