Customer Experience Director Scotland

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Experience Director Scotland”, “description”: “

Director, Customer Experience

Reporting to the CEO

This role involves ownership of KPIs, strategic and operational responsibilities, and shaping customer functions in a dynamic environment.

Ideal candidates will have over 7 years of experience in service leadership, especially in high‑growth sectors.

A fast‑growing customer‑centric company in the UK seeks a Director of Customer Experience to lead a team of 30‑40. Salary between £120‑£140k and a hybrid working model with a strong emphasis on metrics.

#J-18808-Ljbffr”, “datePosted”: “2026-05-01”, “hiringOrganization”: { “@type”: “Organization”, “name”: “REM Associates Ltd”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__419928250__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=12335” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Glasgow” } } }