Service Advisor / Customer Service Advisor / Aftersales Advisor – Heathrow
Location: Heathrow
Hours: 47.5 hours – Monday to Friday 08:00-18:00, 1 in 4 Saturdays 07:00-13:00
Pay: £28,256.80-£33,(Apply online only) DOE (OTE £40,(Apply online only))
An excellent opportunity has arisen for an experienced Service Advisor / Customer Service Advisor / Aftersales Advisor to join a busy passenger car service department in Heathrow. This Service Advisor / Aftersales Advisor role requires previous Service Advisor experience within a car dealership or commercial vehicle dealership. You will manage customer bookings, provide updates, coordinate workshop workflow, and deliver exceptional service while maintaining high standards of accuracy and communication.
Benefits:
– Overtime opportunities
– Birthday day off
– 23 days holiday + Bank Holidays
– Death in service x4
– Uniform & boot allowance
– Workplace wellbeing and development support
The Role:
– Manage customer enquiries and service bookings
– Provide regular updates, estimates and authorise additional work
– Produce accurate job cards, invoices and documentation
– Coordinate with workshop and parts teams to maximise efficiency
– Identify upsell opportunities such as service plans
– Maintain strong customer relationships and high service standards
The Requirements:
– Mandatory: Service Advisor experience in a car or commercial vehicle dealership
– Excellent communication and customer?facing skills
– Strong organisation, time management and attention to detail
– Ability to perform well in a fast?paced environment
– Full UK driving licence preferred
If you’re a match for the above, please apply to this Service Advisor / Aftersales Advisor role below or call James on (phone number removed) between 8am-5pm Mon-Fri.
INDHIGH
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