Senior Solutions Engineer

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We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers, while also maintaining flexibility for meaningful work-life balance.

Senior Solutions Engineer at iManage

You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will collaborate with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will devise creative solutions that address client challenges and deliver exceptional value.

As a Senior Solutions Engineer in the pre-sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide guidance on topics ranging from APIs and integration to AI and machine learning fundamentals.

iM Responsible For

  • Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects.
  • Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives.
  • Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform.
  • Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes.
  • Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility.
  • Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements.
  • Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts.
  • Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance.
  • Responding to client RFIs/Infosec considerations.
  • Developing demo environments and maintaining them to ensure pre-sales have the best platform to showcase capabilities.

iM Qualified Because I Have

  • 5+ years of experience in a technical pre-sales or similar role, preferably within the legal tech sector.
  • A strong technical background with experience in solution design, integrations, and cloud platforms.
  • Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python).
  • Proven ability to work cross-functionally with Sales, Product, and Delivery teams.
  • A customer-centric mindset, with a focus on understanding and exceeding client expectations.
  • Experience in identifying gaps in client requirements or processes and proposing appropriate solutions.
  • Strong communication skills, including the ability to present complex ideas to a variety of audiences.
  • Ability to travel across UK, EU and beyond as needed.

iM Getting To

  • Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
  • Have flexible work hours that allow balance of personal time with work commitments.
  • Collaborate in a modern open-plan workspace with a gaming area, free snacks, drinks, and regular social events.
  • Focus on impactful work, solving complex challenges using the latest technologies and protocols.
  • Own your career path with our internal development framework.
  • Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
  • Join a growing SaaS company at the forefront of the industry.

iManage is supporting me by

  • Creating an inclusive environment where you can shape the culture.
  • Providing a market-competitive salary with a consistent, equitable process and regular reviews.
  • Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay).
  • Matching pension contributions (up to 6%).
  • Providing BUPA private medical insurance and a Simplyhealth cash plan.
  • Providing group life cover, including life insurance, income protection, and critical illness protection.
  • Encouraging time off with 25 days of annual leave, bank holidays, and life-event leave.
  • Caring for mental health and well-being with wellness days and access to the Healthy Minds app.

About iManage: iManage is dedicated to Making Knowledge Work. Our platform helps professionals uncover and activate knowledge across business content and communications. For more information, visit www.imanage.com.

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Company: iManage
Apply for the Senior Solutions Engineer
Location: London
Job Description:

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers, while also maintaining flexibility for meaningful work-life balance.

Senior Solutions Engineer at iManage

You will act as a trusted advisor to clients and prospects, leveraging your in-depth knowledge of the iManage platform to design tailored solutions, address technical challenges, and drive successful sales engagements. You will collaborate with Sales, Product Management, and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset, you will devise creative solutions that address client challenges and deliver exceptional value.

As a Senior Solutions Engineer in the pre-sale process, you will use your expertise in solution architecture, design, and cloud technologies to provide guidance on topics ranging from APIs and integration to AI and machine learning fundamentals.

iM Responsible For

  • Acting as the technical lead in the pre-sales process, providing expert guidance on iManage solutions to clients and prospects.
  • Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives.
  • Designing and delivering tailored product demonstrations, proofs of concept, and workshops to showcase the capabilities of the iManage platform.
  • Identifying and addressing technical gaps or challenges, proactively offering innovative solutions to enhance client outcomes.
  • Developing and maintaining strong relationships with key stakeholders at all levels, establishing trust and credibility.
  • Staying current with iManage product updates, industry trends, and competitive offerings to ensure relevance in client engagements.
  • Creating technical documentation, solution diagrams, and proposals as needed to support sales efforts.
  • Mentoring less experienced pre-sales team members, sharing knowledge and best practices to elevate team performance.
  • Responding to client RFIs/Infosec considerations.
  • Developing demo environments and maintaining them to ensure pre-sales have the best platform to showcase capabilities.

iM Qualified Because I Have

  • 5+ years of experience in a technical pre-sales or similar role, preferably within the legal tech sector.
  • A strong technical background with experience in solution design, integrations, and cloud platforms.
  • Knowledge of APIs, data migration, and/or basic scripting (PowerShell, Python).
  • Proven ability to work cross-functionally with Sales, Product, and Delivery teams.
  • A customer-centric mindset, with a focus on understanding and exceeding client expectations.
  • Experience in identifying gaps in client requirements or processes and proposing appropriate solutions.
  • Strong communication skills, including the ability to present complex ideas to a variety of audiences.
  • Ability to travel across UK, EU and beyond as needed.

iM Getting To

  • Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
  • Have flexible work hours that allow balance of personal time with work commitments.
  • Collaborate in a modern open-plan workspace with a gaming area, free snacks, drinks, and regular social events.
  • Focus on impactful work, solving complex challenges using the latest technologies and protocols.
  • Own your career path with our internal development framework.
  • Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
  • Join a growing SaaS company at the forefront of the industry.

iManage is supporting me by

  • Creating an inclusive environment where you can shape the culture.
  • Providing a market-competitive salary with a consistent, equitable process and regular reviews.
  • Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay).
  • Matching pension contributions (up to 6%).
  • Providing BUPA private medical insurance and a Simplyhealth cash plan.
  • Providing group life cover, including life insurance, income protection, and critical illness protection.
  • Encouraging time off with 25 days of annual leave, bank holidays, and life-event leave.
  • Caring for mental health and well-being with wellness days and access to the Healthy Minds app.

About iManage: iManage is dedicated to Making Knowledge Work. Our platform helps professionals uncover and activate knowledge across business content and communications. For more information, visit www.imanage.com.

#J-18808-Ljbffr…

Posted: April 17th, 2026