We are supporting a leading Tier 1 Bank, who are going through a completely greenfield on-shoring transformation within the Custsomer Care engineering capabilities. They are going through an exciting journey to establish a next generational engineering centre with the best-in-class technologists and teams across the UK.
They are undertaking a major transformation of their customer and employee experience platforms. As part of this, they are rebuilding their Agent Desktop – a critical interface used by both customers and internal teams – with a focus on creating more intelligent, responsive, and scalable user experiences.
They are looking for a Front End Engineers to play a key role in shaping and delivering this vision.
Responsibilities
- Lead the development of a next-generation Agent Desktop platform used across the organisation
- Build and scale modern front-end applications using React and micro-frontend architecture
- Develop real-time, responsive user experiences leveraging WebSockets
- Own and drive high-quality UI/UX implementation, including styling and component design
- Work with modern UI frameworks such as shadcn/ui
- Collaborate closely with product, design, and engineering teams to deliver intuitive, high-impact user interfaces
- Contribute to the integration of AI-driven experiences, including LLM-powered UI interactions
- Help shape agentic workflows and augmented user experiences to improve customer outcomes
- Operate effectively in a fast-paced environment with evolving requirements
Skills & Qualifications Required
- Strong experience in React and modern front-end development
- Experience working with micro-frontends and scalable UI architectures
- Solid understanding of real-time technologies such as WebSockets
- Strong skills in CSS, styling, and UI component design
- Experience with modern UI libraries/frameworks (e.g. shadcn/ui or similar)
- Understanding of AI/LLM integration at the UI layer
- Excellent communication skills and ability to collaborate across teams
- Comfortable working in ambiguous, fast-changing environments
- Experience building user-centric applications that drive customer and operational outcomes
This is a Permanent role based in Manchester with Hybrid working (2 days in office)
”, “datePosted”: “2026-05-21”, “validThrough”: “2026-08-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Qurated”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438878144__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “” } } }We are supporting a leading Tier 1 Bank, who are going through a completely greenfield on-shoring transformation within the Custsomer Care engineering capabilities. They are going through an exciting journey to establish a next generational engineering centre with the best-in-class technologists and teams across the UK.
They are undertaking a major transformation of their customer and employee experience platforms. As part of this, they are rebuilding their Agent Desktop – a critical interface used by both customers and internal teams – with a focus on creating more intelligent, responsive, and scalable user experiences.
They are looking for a Front End Engineers to play a key role in shaping and delivering this vision.
Responsibilities
- Lead the development of a next-generation Agent Desktop platform used across the organisation
- Build and scale modern front-end applications using React and micro-frontend architecture
- Develop real-time, responsive user experiences leveraging WebSockets
- Own and drive high-quality UI/UX implementation, including styling and component design
- Work with modern UI frameworks such as shadcn/ui
- Collaborate closely with product, design, and engineering teams to deliver intuitive, high-impact user interfaces
- Contribute to the integration of AI-driven experiences, including LLM-powered UI interactions
- Help shape agentic workflows and augmented user experiences to improve customer outcomes
- Operate effectively in a fast-paced environment with evolving requirements
Skills & Qualifications Required
- Strong experience in React and modern front-end development
- Experience working with micro-frontends and scalable UI architectures
- Solid understanding of real-time technologies such as WebSockets
- Strong skills in CSS, styling, and UI component design
- Experience with modern UI libraries/frameworks (e.g. shadcn/ui or similar)
- Understanding of AI/LLM integration at the UI layer
- Excellent communication skills and ability to collaborate across teams
- Comfortable working in ambiguous, fast-changing environments
- Experience building user-centric applications that drive customer and operational outcomes
This is a Permanent role based in Manchester with Hybrid working (2 days in office)
…