Summary
Store Manager Roles Across Central, South West, North West & London City Areas
As Store Manager, you will own the full operation, lead with confidence, build high‑performing teams, and set the pace in a fast‑changing retail environment. You will deliver against the retail plan and create a store where customers love to shop and colleagues are proud to work. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Due to high interest, this role may close earlier than advertised.
What you'll do
- Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, ensuring every colleague knows their role and is held accountable for delivering it.
- Own the change agenda, landing transformation initiatives with clarity, urgency and pace.
- Build a high‑performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service and boost efficiency.
- Drive digital adoption and omnichannel capability—helping teams sell across all platforms and channels.
- Be the voice of your store—representing your people, saying it as it is and owning the follow‑through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast‑paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance—including commercial, visual, operations and people—and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience, able to balance the big picture with detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, peers and region to share insights, solve problems and deliver transformation.
What's in it for you
We are an inclusive, dynamic, exciting and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, wherever and however they want to shop.
- 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome into our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
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Store Manager Roles Across Central, South West, North West & London City Areas
As Store Manager, you will own the full operation, lead with confidence, build high‑performing teams, and set the pace in a fast‑changing retail environment. You will deliver against the retail plan and create a store where customers love to shop and colleagues are proud to work. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people. Due to high interest, this role may close earlier than advertised.
What you’ll do
- Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, ensuring every colleague knows their role and is held accountable for delivering it.
- Own the change agenda, landing transformation initiatives with clarity, urgency and pace.
- Build a high‑performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service and boost efficiency.
- Drive digital adoption and omnichannel capability—helping teams sell across all platforms and channels.
- Be the voice of your store—representing your people, saying it as it is and owning the follow‑through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast‑paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance—including commercial, visual, operations and people—and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience, able to balance the big picture with detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, peers and region to share insights, solve problems and deliver transformation.
What’s in it for you
We are an inclusive, dynamic, exciting and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, wherever and however they want to shop.
- 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome into our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
#J-18808-Ljbffr…