{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Journey Experience Consultant”, “description”: “
Overview
We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups.
Key Responsibilities
- Consult with clients to understand their travel goals, preferences, and budgets
- Research destinations, resorts, cruises, and experiences that align with client needs
- Build customized itineraries with clear options and recommendations
- Manage bookings, confirmations, and updates with accuracy
- Provide high-touch support before, during, and after travel
- Stay updated on travel trends, supplier offerings, and destination requirements
- Maintain organized client records and workflows
- Collaborate with the team to improve guest experience and destination expertise
Requirements
- Strong communication and customer service skills
- Comfortable using basic computer programs, email, and online booking platforms
- Ability to multitask and stay organized
- Positive attitude and willingness to learn
- Problem-solving mindset and attention to detail
- Reliable internet and a quiet workspace
Benefits
- Work from anywhere with flexible scheduling
- Access to industry training and professional development
- Opportunity to specialize in high-value destinations and luxury experiences
- Growth potential through advanced certifications and supplier partnerships
Company: Sweet Carolina Travels
Location: Manchester
Job Description:
Overview
We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups.
Key Responsibilities
- Consult with clients to understand their travel goals, preferences, and budgets
- Research destinations, resorts, cruises, and experiences that align with client needs
- Build customized itineraries with clear options and recommendations
- Manage bookings, confirmations, and updates with accuracy
- Provide high-touch support before, during, and after travel
- Stay updated on travel trends, supplier offerings, and destination requirements
- Maintain organized client records and workflows
- Collaborate with the team to improve guest experience and destination expertise
Requirements
- Strong communication and customer service skills
- Comfortable using basic computer programs, email, and online booking platforms
- Ability to multitask and stay organized
- Positive attitude and willingness to learn
- Problem-solving mindset and attention to detail
- Reliable internet and a quiet workspace
Benefits
- Work from anywhere with flexible scheduling
- Access to industry training and professional development
- Opportunity to specialize in high-value destinations and luxury experiences
- Growth potential through advanced certifications and supplier partnerships
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Posted: April 11th, 2026