Responsibilities
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; recommend and implement solutions.
- Identify potential risks to application stability and performance, and develop mitigation strategies.
- Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards; document requirements.
- Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Develop and maintain strong understanding of various troubleshooting tools, diagnostic techniques, and logging systems to efficiently identify and resolve issues.
- Consider implications of application of technology to the current environment.
- Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options.
- Act as advisor or coach to new or lower level analysts; allocate work.
- Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices.
- Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services.
- Persuade and influence others through strong and comprehensive communication and diplomacy skills.
- Perform other duties and functions as assigned.
Qualifications
- Relevant experience in a similar role.
- Practical problem solving and strategic thinking skills.
- Demonstrated leadership, interpersonal skills and relationship building skills.
- Service oriented attitude.
- Ability to work in a fast-paced environment.
- Experience working or leading requirement gathering efforts for multiple large development projects at set times.
- Proficient using basic technical tools and systems.
- Good interpersonal and communication skills.
Education
- Bachelor’s/University degree; Master’s degree preferred.
Benefits
- 27 days annual leave (plus bank holidays).
- A discretionary annual performance related bonus.
- Private Medical Care & Life Insurance.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Citigroup Inc.”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438882929__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=936” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Belfast” } } }Responsibilities
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; recommend and implement solutions.
- Identify potential risks to application stability and performance, and develop mitigation strategies.
- Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems, and industry standards; document requirements.
- Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Develop and maintain strong understanding of various troubleshooting tools, diagnostic techniques, and logging systems to efficiently identify and resolve issues.
- Consider implications of application of technology to the current environment.
- Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options.
- Act as advisor or coach to new or lower level analysts; allocate work.
- Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices.
- Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services.
- Persuade and influence others through strong and comprehensive communication and diplomacy skills.
- Perform other duties and functions as assigned.
Qualifications
- Relevant experience in a similar role.
- Practical problem solving and strategic thinking skills.
- Demonstrated leadership, interpersonal skills and relationship building skills.
- Service oriented attitude.
- Ability to work in a fast-paced environment.
- Experience working or leading requirement gathering efforts for multiple large development projects at set times.
- Proficient using basic technical tools and systems.
- Good interpersonal and communication skills.
Education
- Bachelor’s/University degree; Master’s degree preferred.
Benefits
- 27 days annual leave (plus bank holidays).
- A discretionary annual performance related bonus.
- Private Medical Care & Life Insurance.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr…
