IT Support Intern SPOT2IT

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We are looking for IT Support Interns to gain practical experience in providing technical support and troubleshooting IT systems.

Responsibilities

• ✔️ Assisted in troubleshooting hardware and software issues
• ✔️ Helped in configuring desktops, laptops, and mobile devices
• ✔️ Provided basic support for email and network connectivity
• ✔️ Assisted in software installation and updates
• ✔️ Learned basics of Active Directory management
• ✔️ Supported in ticketing system operations
• ✔️ Helped in documenting IT support processes
• ✔️ Assisted in virus and malware scans
• ✔️ Supported in cloud system troubleshooting
• ✔️ Participated in IT inventory management
• ✔️ Provided support during IT audits
• ✔️ Collaborated with IT team on infrastructure tasks
• ✔️ Monitored system performance under supervision
• ✔️ Supported in end-user training for IT tools
• ✔️ Learned ITIL basics in real scenarios

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