Head of Customer Experience & Support Transformation

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Head of Customer Experience & Support Transformation”, “description”: “Microlise is seeking a Head of Support Services in Nottingham to lead and define their customer service strategy. This high-impact role requires transforming the service model to a proactive approach, enhancing customer experience through data-driven insights. You will oversee service continuity, implement operational frameworks, and champion a customer-first culture. The position offers extensive benefits including private medical insurance, generous holiday allowance, and personal development opportunities, contributing to a recognized great workplace culture.#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Microlise”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435463981__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=294” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Nottingham” } } }