Job Overview
This is a permanent position offering 39 hours per week, based at H&M Harlow.
Our leaders have the ambition to grow our people and business. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store, and along with your team deliver a customer‑first experience.
Key Responsibilities
- Lead with a vision to secure the best experience for all our colleagues and customers.
- Evaluate your team’s performance, provide regular feedback, and support succession through development and training.
- Analyse and follow up on sales and profit KPI’s for your department.
- Ensure health, safety, legal and security are in accordance with H&M standards and local laws to secure employees and customers.
Qualifications
- Management experience in a customer‑facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer‑first mindset.
Additional Information
Availability: 7 days fully flexible, weekends included.
Benefits
We offer attractive benefits and extensive development opportunities. Employees receive a staff discount card usable on all H&M Group brands in stores and online, and are included in the H&M Incentive Program – HIP. Additional perks differ by market.
Inclusion & Diversity
H&M Group is committed to inclusive, diverse and equitable workplaces. We strive for a fair, equal recruitment process and ask you not to attach a cover letter to avoid bias.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “H&M”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434428686__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=148” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Harlow” } } }Job Overview
This is a permanent position offering 39 hours per week, based at H&M Harlow.
Our leaders have the ambition to grow our people and business. As a Department Manager you are responsible for overseeing a department to support the sales and profit of the store, and along with your team deliver a customer‑first experience.
Key Responsibilities
- Lead with a vision to secure the best experience for all our colleagues and customers.
- Evaluate your team’s performance, provide regular feedback, and support succession through development and training.
- Analyse and follow up on sales and profit KPI’s for your department.
- Ensure health, safety, legal and security are in accordance with H&M standards and local laws to secure employees and customers.
Qualifications
- Management experience in a customer‑facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- A customer‑first mindset.
Additional Information
Availability: 7 days fully flexible, weekends included.
Benefits
We offer attractive benefits and extensive development opportunities. Employees receive a staff discount card usable on all H&M Group brands in stores and online, and are included in the H&M Incentive Program – HIP. Additional perks differ by market.
Inclusion & Diversity
H&M Group is committed to inclusive, diverse and equitable workplaces. We strive for a fair, equal recruitment process and ask you not to attach a cover letter to avoid bias.
#J-18808-Ljbffr…