Senior Contracts Manager

Senior Contracts Manager required for a client in Poole. This is a key leadership role supporting the delivery of property services across social housing contracts, ensuring works are completed safely, efficiently, and to a high standard. You’ll work closely with operational teams and stakeholders, playing an important role in driving performance, compliance, and continuous improvement across multiple programmes.

Responsibilities

• Supporting the delivery of multiple social housing maintenance, compliance, and refurbishment contracts.
• Overseeing operational performance to ensure KPIs, service standards, and contractual requirements are met.
• Leading and supporting Contract Managers, Supervisors, and operational teams.
• Monitoring contract performance and driving improvements in productivity and service delivery.
• Supporting budget management, cost control, and commercial performance across contracts.
• Ensuring compliance with health & safety, legislation, and industry standards.
• Building and maintaining strong relationships with clients, including housing associations and local authorities.
• Identifying opportunities for continuous improvement across processes and service delivery.

Requirements

• Proven experience in a Senior Contracts Manager or similar role within social housing or property services.
• Strong background in managing maintenance, compliance, or refurbishment programmes.
• Experience leading and developing operational teams in a multi-site environment.
• Good understanding of KPIs, contract performance, and service delivery standards.
• Strong commercial awareness, including budget and cost management.
• Excellent communication and stakeholder management skills.
• Relevant construction or property services qualification (or equivalent experience).
• Full UK driving licence (SMSTS/IOSH desirable).

If you’re an experienced Contracts Manager looking to step into a senior role where you can make a real impact within the social housing sector, we would love to hear from you.

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