Service Engineer (Office-Based) / Technical Support Engineer / Engineering Support Engineer
Location: Watford
Salary: £45,000–£50,000 + Pension + 22 Days Holiday
The Role
We are recruiting a Service Engineer (Office‑Based), also suited to a Technical Support Engineer, Engineering Support Engineer or ex‑Field Service Engineer, to provide remote technical support for electromechanical equipment used in retail and public environments. This is an excellent opportunity for a Field Service Engineer looking to transition into an office‑based role, while continuing to use strong fault‑finding and diagnostic skills. As an Office‑Based Service Engineer / Remote Support Engineer, you will act as a key escalation point, supporting engineers working on dispensing machines, weighing systems and vending equipment.
What You’ll Be Doing
- Provide remote technical support to Field Service Engineers
- Diagnose faults using structured fault‑finding techniques
- Act as escalation point for complex electromechanical issues
- Perform remote diagnostics, software updates, resets and system recovery
- Collaborate with other Technical Support Engineers and Service Engineers
Who This Role Suits
- This role is ideal for a Field Service Engineer looking to move into a no‑travel role
- Also suited to Technical Support Engineers, Helpdesk Engineers (engineering) or Electro‑Mechanical Engineers seeking a stable, office‑based environment
Skills and Experience
- Background as a Service Engineer, Field Service Engineer, Maintenance Engineer or Technical Support Engineer
- Experience with electromechanical systems, sensors, controls or software
- Strong fault‑finding and diagnostic ability
- Comfortable providing support remotely or over the phone
- Transferable experience welcomed from sectors such as CCTV, EPOS, vending, access control, conveyors or general machinery. We value engineers from a wide range of technical backgrounds.
Why Apply
- Office‑based role with no field travel
- Use and develop your engineering knowledge every day
- Opportunity to grow into a specialist Technical Support or Engineering Support role
Service Engineer (Office-Based) / Technical Support Engineer / Engineering Support Engineer
Location: WatfordSalary: £45,000–£50,000 + Pension + 22 Days Holiday
The Role
We are recruiting a Service Engineer (Office‑Based), also suited to a Technical Support Engineer, Engineering Support Engineer or ex‑Field Service Engineer, to provide remote technical support for electromechanical equipment used in retail and public environments. This is an excellent opportunity for a Field Service Engineer looking to transition into an office‑based role, while continuing to use strong fault‑finding and diagnostic skills. As an Office‑Based Service Engineer / Remote Support Engineer, you will act as a key escalation point, supporting engineers working on dispensing machines, weighing systems and vending equipment.
What You’ll Be Doing
- Provide remote technical support to Field Service Engineers
- Diagnose faults using structured fault‑finding techniques
- Act as escalation point for complex electromechanical issues
- Perform remote diagnostics, software updates, resets and system recovery
- Collaborate with other Technical Support Engineers and Service Engineers
Who This Role Suits
- This role is ideal for a Field Service Engineer looking to move into a no‑travel role
- Also suited to Technical Support Engineers, Helpdesk Engineers (engineering) or Electro‑Mechanical Engineers seeking a stable, office‑based environment
Skills and Experience
- Background as a Service Engineer, Field Service Engineer, Maintenance Engineer or Technical Support Engineer
- Experience with electromechanical systems, sensors, controls or software
- Strong fault‑finding and diagnostic ability
- Comfortable providing support remotely or over the phone
- Transferable experience welcomed from sectors such as CCTV, EPOS, vending, access control, conveyors or general machinery. We value engineers from a wide range of technical backgrounds.
Why Apply
- Office‑based role with no field travel
- Use and develop your engineering knowledge every day
- Opportunity to grow into a specialist Technical Support or Engineering Support role
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