Head of Complaints – Strategic Regulatory Leader

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Lendable Ltd is seeking a Head of Complaints in London to drive the complaints team’s strategy and operational compliance. You will be instrumental in resolving complex issues across multiple product lines while ensuring adherence to FCA regulations.

The ideal candidate has significant leadership experience in financial services, particularly within a high-growth fintech environment. This role offers the chance to shape a high-performance culture and make a real impact in customer service outcomes.

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