FM Helpdesk Leader: SLA-Driven, CAFM Expert

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Branta Recruitment Ltd is looking for a Helpdesk Manager to oversee the central Facilities Management Helpdesk in Backworth. The successful candidate will lead a high-performing team, ensuring all maintenance workflows are effectively managed and adhere to service level agreements.

With a focus on operational excellence, responsibilities include team leadership, monitoring performance metrics, and maintaining strong client relationships. Ideal candidates will have experience in facilities management and working with CAFM systems.

#J-18808-Ljbffr”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Branta Recruitment Ltd”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438874690__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=2508” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Backworth” } } }
Company: Branta Recruitment Ltd
Apply for the FM Helpdesk Leader: SLA-Driven, CAFM Expert
Location: Backworth
Job Description:

Branta Recruitment Ltd is looking for a Helpdesk Manager to oversee the central Facilities Management Helpdesk in Backworth. The successful candidate will lead a high-performing team, ensuring all maintenance workflows are effectively managed and adhere to service level agreements.

With a focus on operational excellence, responsibilities include team leadership, monitoring performance metrics, and maintaining strong client relationships. Ideal candidates will have experience in facilities management and working with CAFM systems.

#J-18808-Ljbffr…

Posted: May 21st, 2026