Workshop Supervisor
We are seeking a Workshop Supervisor to lead and oversee the repair and overhaul of a wide range of industrial process equipment, including motors, pumps, gearboxes, and related machinery. This position involves managing a team of 15 skilled workshop engineers and working both in-house and on-site to ensure that repairs meet the highest industry standards. You will play a crucial role in mentoring the engineering team, driving sales, and maintaining exceptional service levels while adhering to strict health and safety regulations.
Key Responsibilities
- Ensure all activities comply with the company's HSEQ policies and procedures, maintaining the highest standards of health, safety, environmental, and quality practices.
- Monitor and report timekeeping throughout all stages of the job process, in alignment with company operational protocols.
- Lead, mentor, and evaluate a team of 15 workshop engineers, providing technical guidance and fostering a culture of continuous improvement.
- Prepare and review technical specifications, job costing, and value-added components to ensure efficient and cost-effective repairs.
- Develop local sales strategies, engage with customers, and drive new business opportunities to expand the company's footprint in the market.
- Actively engage in daily “Golden Hour” calls and customer visits to strengthen relationships and identify opportunities for service enhancements.
- Support various engineering functions and assist the Engineering Manager with on-site work and operations across multiple engineering workshops.
- Participate in an on-call rota, shift work, and overtime as necessary to ensure service levels are maintained and customer expectations are exceeded.
Key Performance Indicators (KPIs)
- Timely and successful delivery of all repair and overhaul activities.
- Ensure all work is completed to specification with zero non-conformance recorded.
- Meet or exceed agreed-upon timeframes for project completion.
- Regular one-on-one reviews with direct reports to assess team performance and development.
- Drive site success by achieving a targeted number of Golden Hour calls (3 per day) and site visits (4 per month), contributing to both customer satisfaction and business growth.
- Ensure safety and compliance standards are consistently met, with a focus on maintaining strong safety records.
- Maintain work area cleanliness and organization in accordance with 5S standards.
Essential Qualifications & Experience
- Formal training such as an indentured apprenticeship, NVQs, BTECs, or equivalent relevant experience.
- Desirable hold a CCNSG or IOSH certification.
- Proven leadership experience, with the ability to manage, motivate, and evaluate a team of workshop engineers effectively.
Why Us?
This is an exciting opportunity to take on a leadership role in a fast-paced and rewarding environment. You'll have the chance to manage a dedicated team of engineers, drive operational excellence, and play a key role in the growth and success of the business. If you have a strong technical background, leadership experience, and a passion for exceeding customer expectations, we want to hear from you.
#J-18808-Ljbffr”, “datePosted”: “2026-04-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Odin Recruitment Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__407194699__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=27160” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “St Helens” } } }Workshop Supervisor
We are seeking a Workshop Supervisor to lead and oversee the repair and overhaul of a wide range of industrial process equipment, including motors, pumps, gearboxes, and related machinery. This position involves managing a team of 15 skilled workshop engineers and working both in-house and on-site to ensure that repairs meet the highest industry standards. You will play a crucial role in mentoring the engineering team, driving sales, and maintaining exceptional service levels while adhering to strict health and safety regulations.
Key Responsibilities
- Ensure all activities comply with the company’s HSEQ policies and procedures, maintaining the highest standards of health, safety, environmental, and quality practices.
- Monitor and report timekeeping throughout all stages of the job process, in alignment with company operational protocols.
- Lead, mentor, and evaluate a team of 15 workshop engineers, providing technical guidance and fostering a culture of continuous improvement.
- Prepare and review technical specifications, job costing, and value-added components to ensure efficient and cost-effective repairs.
- Develop local sales strategies, engage with customers, and drive new business opportunities to expand the company’s footprint in the market.
- Actively engage in daily “Golden Hour” calls and customer visits to strengthen relationships and identify opportunities for service enhancements.
- Support various engineering functions and assist the Engineering Manager with on-site work and operations across multiple engineering workshops.
- Participate in an on-call rota, shift work, and overtime as necessary to ensure service levels are maintained and customer expectations are exceeded.
Key Performance Indicators (KPIs)
- Timely and successful delivery of all repair and overhaul activities.
- Ensure all work is completed to specification with zero non-conformance recorded.
- Meet or exceed agreed-upon timeframes for project completion.
- Regular one-on-one reviews with direct reports to assess team performance and development.
- Drive site success by achieving a targeted number of Golden Hour calls (3 per day) and site visits (4 per month), contributing to both customer satisfaction and business growth.
- Ensure safety and compliance standards are consistently met, with a focus on maintaining strong safety records.
- Maintain work area cleanliness and organization in accordance with 5S standards.
Essential Qualifications & Experience
- Formal training such as an indentured apprenticeship, NVQs, BTECs, or equivalent relevant experience.
- Desirable hold a CCNSG or IOSH certification.
- Proven leadership experience, with the ability to manage, motivate, and evaluate a team of workshop engineers effectively.
Why Us?
This is an exciting opportunity to take on a leadership role in a fast-paced and rewarding environment. You’ll have the chance to manage a dedicated team of engineers, drive operational excellence, and play a key role in the growth and success of the business. If you have a strong technical background, leadership experience, and a passion for exceeding customer expectations, we want to hear from you.
#J-18808-Ljbffr…