{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Planner”, “description”: “
Do you thrive in a fast-paced environment where your decisions keep everything running smoothly?
We're recruiting for a Planner to join a growing and well-established engineering and manufacturing business based in Old Trafford, Manchester. As a Planner, you'll play a key role in coordinating engineers, supporting customers, and ensuring service operations run efficiently day to day. This is a varied and hands‑on opportunity for a Planner who enjoys organisation, problem solving, and being at the centre of a busy service team.
What will you be doing as a Planner?
- Scheduling service engineers for maintenance visits and installations
- Managing customer communications including queries, quotations, service updates and contracts
- Coordinating export shipping for service work or product dispatch
- Building strong relationships with customers to ensure smooth service delivery
- Logging and tracking service requests to ensure timely resolution
- Producing service and performance reports using Excel and internal systems
- Supporting improvements to customer service processes and operational systems
We would LOVE to hear from you if you have the following skills and experience:
- Previous experience as a Service Scheduler, Service Coordinator, Service Administrator, Engineer Scheduler, Customer Service Coordinator, or Operations Coordinator
- Strong decision‑making skills, with the confidence to decide which engineer should be assigned to each job based on availability, location, and priority
- Ability to think quickly and stay calm under pressure in a busy scheduling environment
- Excellent organisational skills and the ability to multitask and prioritise effectively
- Strong IT skills, particularly Excel and Outlook/Calendar scheduling
- Confident communicator who can liaise effectively with engineers, customers, and internal teams
Desirable
- Experience using MRP Sage, or similar order processing or scheduling software
- Background in service coordination, logistics, or customer service administration
What will you get in return for your work as a Planner?
- 27,000 – 29,000 salary depending on experience
- Monday to Friday working hours (9:00am – 5:00pm)
- 23 days holiday plus bank holidays
- Pension scheme
- Profit‑related bonus
- Opportunity for overtime
- Long‑term development opportunities with the potential to grow within the department
Company: Jobwise Ltd
Location: Manchester
Job Description:
Do you thrive in a fast-paced environment where your decisions keep everything running smoothly?
We’re recruiting for a Planner to join a growing and well-established engineering and manufacturing business based in Old Trafford, Manchester. As a Planner, you’ll play a key role in coordinating engineers, supporting customers, and ensuring service operations run efficiently day to day. This is a varied and hands‑on opportunity for a Planner who enjoys organisation, problem solving, and being at the centre of a busy service team.
What will you be doing as a Planner?
- Scheduling service engineers for maintenance visits and installations
- Managing customer communications including queries, quotations, service updates and contracts
- Coordinating export shipping for service work or product dispatch
- Building strong relationships with customers to ensure smooth service delivery
- Logging and tracking service requests to ensure timely resolution
- Producing service and performance reports using Excel and internal systems
- Supporting improvements to customer service processes and operational systems
We would LOVE to hear from you if you have the following skills and experience:
- Previous experience as a Service Scheduler, Service Coordinator, Service Administrator, Engineer Scheduler, Customer Service Coordinator, or Operations Coordinator
- Strong decision‑making skills, with the confidence to decide which engineer should be assigned to each job based on availability, location, and priority
- Ability to think quickly and stay calm under pressure in a busy scheduling environment
- Excellent organisational skills and the ability to multitask and prioritise effectively
- Strong IT skills, particularly Excel and Outlook/Calendar scheduling
- Confident communicator who can liaise effectively with engineers, customers, and internal teams
Desirable
- Experience using MRP Sage, or similar order processing or scheduling software
- Background in service coordination, logistics, or customer service administration
What will you get in return for your work as a Planner?
- 27,000 – 29,000 salary depending on experience
- Monday to Friday working hours (9:00am – 5:00pm)
- 23 days holiday plus bank holidays
- Pension scheme
- Profit‑related bonus
- Opportunity for overtime
- Long‑term development opportunities with the potential to grow within the department
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Posted: May 21st, 2026