About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As Cinema Supervisor, you will play a key role in ensuring our guests have an unforgettable experience. You’ll be responsible for overseeing the day‑to‑day operations, leading a team of cinema staff, and maintaining our high standards of service. If you have a passion for film, excellent customer service skills, and experience leading a team, this is the perfect opportunity for you.
Key Responsibilities
- Supervise the daily operations of the cinema, ensuring an excellent guest experience at all times.
- Lead and motivate the cinema team, providing training and support where needed.
- Manage box office, concessions, and auditorium operations efficiently and effectively.
- Ensure cleanliness, safety, and presentation standards are consistently met throughout the venue.
- Handle customer inquiries, complaints, and feedback in a professional and positive manner.
- Assist in scheduling, stock management, and cash handling.
- Work closely with the management team to ensure smooth running of events and screenings.
The Person
The ideal candidate should have:
- Previous experience in a supervisory role, ideally within a cinema, hospitality, or customer service environment.
- Strong leadership skills with the ability to motivate and develop a team.
- A passion for delivering exceptional customer service and creating memorable experiences.
- Excellent communication and problem‑solving skills.
- Ability to work in a fast‑paced environment and remain calm under pressure.
- Flexibility to work evenings, weekends, and holidays as required.
What We Offer
- Competitive salary and benefits package.
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- Career development opportunities within Scotland’s leading hospitality group.
- Employee discounts across all Scotsman Group venues.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working hours.
- Supportive and dynamic work environment.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps
If you think this role is for you, apply now and one of our friendly team will be in touch.
#J-18808-Ljbffr”, “datePosted”: “2026-05-21”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Scotsman Hospitality”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__438876659__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=12335” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Glasgow” } } }About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As Cinema Supervisor, you will play a key role in ensuring our guests have an unforgettable experience. You’ll be responsible for overseeing the day‑to‑day operations, leading a team of cinema staff, and maintaining our high standards of service. If you have a passion for film, excellent customer service skills, and experience leading a team, this is the perfect opportunity for you.
Key Responsibilities
- Supervise the daily operations of the cinema, ensuring an excellent guest experience at all times.
- Lead and motivate the cinema team, providing training and support where needed.
- Manage box office, concessions, and auditorium operations efficiently and effectively.
- Ensure cleanliness, safety, and presentation standards are consistently met throughout the venue.
- Handle customer inquiries, complaints, and feedback in a professional and positive manner.
- Assist in scheduling, stock management, and cash handling.
- Work closely with the management team to ensure smooth running of events and screenings.
The Person
The ideal candidate should have:
- Previous experience in a supervisory role, ideally within a cinema, hospitality, or customer service environment.
- Strong leadership skills with the ability to motivate and develop a team.
- A passion for delivering exceptional customer service and creating memorable experiences.
- Excellent communication and problem‑solving skills.
- Ability to work in a fast‑paced environment and remain calm under pressure.
- Flexibility to work evenings, weekends, and holidays as required.
What We Offer
- Competitive salary and benefits package.
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- Career development opportunities within Scotland’s leading hospitality group.
- Employee discounts across all Scotsman Group venues.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working hours.
- Supportive and dynamic work environment.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps
If you think this role is for you, apply now and one of our friendly team will be in touch.
#J-18808-Ljbffr…