Head of Continuous Improvement

Head of Continuous Improvement – Bracknell – Full time perm – Financial services industry experience needed

We are working with a business looking to hire a Head of Continuous Improvement to build and lead a CI function from scratch.

This is a hands‑on role focused on improving processes, reducing inefficiencies, and embedding a continuous improvement mindset across the organisation starting with finance and scaling wider.

Role Responsibilities

• Set up and lead the Continuous Improvement function
• Identify and eliminate manual processes, duplication, and inefficiencies
• Conduct process and value chain analysis (value vs control vs waste)
• Build and deliver a pipeline of improvement initiatives
• Work closely with SMEs to map processes, analyse workflows, and implement improvements
• Roll out and lead a hub & spoke CI model across the business
• Act as the central CI expert, advocate, and coach
• Enable teams to deliver CI within their own functions
• Drive a continuous improvement culture across multiple departments

Skills & Experience Required

• Proven background in Continuous Improvement / Operational Excellence
• Experience within financial services (preferred but not essential)
• Strong experience in process mapping and value chain analysis
• Practical knowledge of Lean, Kaizen, and Six Sigma methodologies
• Strong stakeholder management and influencing skills
• Experience working closely with SMEs and extracting process knowledge

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