Retail Relationship Manager

Job Details: Retail Relationship Manager

Full details of the job.

Vacancy Name: Retail Relationship Manager

Vacancy No: VN481

Employment Type: Full-Time

Business Name: PayPoint Network Ltd

Location: Cardiff

This role covers Cardiff, Swansea, Newport, and surrounding areas.Base salary is £30,657 plus a company car or car allowance of £4,000, with commission bringing the OTE up to around £45k.

What will I be doing day to day:

• Installing PayPoint products, providing training and early life support to new retailers.
• Selling PayPoint products proactively within the territory.
• Planning effectively using CRM, prioritising calls based on opportunity and directives from your line manager.
• Preparing for each call with SMART objectives to develop retailer business and increase PayPoint penetration.
• Visiting all leads and opportunities within lead generation SLAs.
• Participating in team days and presentations.
• Maintaining in-depth knowledge of PayPoint products, including EPOS.
• Ensuring high standards in work, contract completion, and ID capture in line with policies.
• Exhibiting professional conduct, appearance, and values.
• Obtaining Trust Pilot reviews when exceeding retailer expectations.

What experience should I have already:

• Proven planning and preparation skills.
• Experience working under pressure and delivering results.
• Territory and account management experience.
• Ability to set and achieve SMART objectives.
• CRM system proficiency (desirable).
• Market sector, product, and competitor knowledge (desirable).

Other things to know:

• Flexibility to travel.
• Strong planning, organisational, and interpersonal skills.
• Good decision-making and data analysis skills.
• Customer-focused and target-driven.
• Ability to multitask and communicate effectively.
• IT literacy, self-motivation, resilience, and tenacity.

Description

To deliver sales volumes, revenue growth, installation, and training across PayPoint products within a UK territory.

Key Responsibilities

Building and nurturing strong retailer relationships across the territory.

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