We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Service Now, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
- Develops secure high-quality production code, and reviews and debugs code written by others.
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
- Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change.
- Adds to team culture of diversity, equity, inclusion, and respect.
- Managing a small team of software engineers.
Qualifications
- Formal training or certification on ServiceNow platform concepts and proficient applied experience.
- Demonstrated expertise in at least two ServiceNow Modules.
- Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
- Has experience working on system integrations between ServiceNow and other applications using REST API.
- Strong analysis, problem-solving, and decision-making skills.
- Can debug issues and find new ways of proactive monitoring to ensure platform stability.
- Ability to mentor and drive more junior developers, fostering a collaborative and innovative team environment.
- Strong communication skills; should be able to clarify requirements with stakeholders and work collaboratively with the team.
Preferred Qualifications, Capabilities, and Skills
- ServiceNow Business Continuity Management Module
- Service portal experience
- ServiceNow Certifications
We have an opportunity to impact your career and provide an adventure where you can push the limits of what’s possible. As a Lead Software Engineer at JPMorgan Chase within the Service Now, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Responsibilities
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
- Develops secure high-quality production code, and reviews and debugs code written by others.
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
- Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
- Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change.
- Adds to team culture of diversity, equity, inclusion, and respect.
- Managing a small team of software engineers.
Qualifications
- Formal training or certification on ServiceNow platform concepts and proficient applied experience.
- Demonstrated expertise in at least two ServiceNow Modules.
- Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
- Has experience working on system integrations between ServiceNow and other applications using REST API.
- Strong analysis, problem-solving, and decision-making skills.
- Can debug issues and find new ways of proactive monitoring to ensure platform stability.
- Ability to mentor and drive more junior developers, fostering a collaborative and innovative team environment.
- Strong communication skills; should be able to clarify requirements with stakeholders and work collaboratively with the team.
Preferred Qualifications, Capabilities, and Skills
- ServiceNow Business Continuity Management Module
- Service portal experience
- ServiceNow Certifications
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