CCTV Operator / Controller / Control Room Security Officer

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JOB OVERVIEW

We have a fantastic new job opportunity for a CCTV Operator / Controller / Control Room Security Officerwho has a high attention to detail, the ability to handle various issues in a calm, professional and proactive manner

Working as a CCTV Operator / Controller / Control Room Security Officer you'll be crucial in maintaining safety by monitoring CCTV and alarm systems, recording incidents, and managing access control.

This vital role involves operating control room systems, handling calls, and notifying relevant personnel of incidents.

As a CCTV Operator / Controller / Control Room Security Officer you'll also be responsible for validating and logging staff/contractor entries to gas sites, responding to emails, and conducting camera/perimeter checks.

If you have excellent observational skills, a strong sense of responsibility, and are committed to high standards of service and compliance, we want to hear from you.

DUTIES

Your duties as a CCTV Operator / Controller / Control Room Security Officer include:

Monitor CCTV cameras and alarms

Keep and maintain suitable and sufficient records of all incidents

Maintain the security of the CCTV Control and equipment rooms at all times

Operate and monitor the control room systems

Take calls and inform/act accordingly

Notify the police and other authorised persons/organisations of incidents

Maintain and store correctly records, relevant to the execution of the system

Log and report faults and incidents

Monitor access control and validation, intercom systems

Ensure professional quality of service delivery and compliance with legislative requirements.

Answer service calls from staff, contractors etc

Record staff or contractors entering gas sites, validate and record on ARC logbook

Ensure that staff or contractors have site access for that appropriate site

Check and respond to emails

Acknowledge any alarms received and take appropriate action

Record any new faults found on the system and email appropriate service provider

Camera and Perimeter checks on sites

Arm and disarm gas sites once camera and perimeter checks have been complete

CANDIDATE REQUIREMENTS

Must hold a Valid SIA Licence

must a Full Driving License and your Own Vehicle as the site is in a remote location with no access to public transport

Flexible and adaptable to work rotating shift patterns

Customer service and control room experience

Excellent communication skills

Excellent verbal and written English

IT and computer literate

Good customer service skills

”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “AWD online”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439126724__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=587” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Horley” } } }