Continuous Improvement Lead

Continuous Improvement Lead – London

Location: London (Hybrid – 3 days on-site)Compensation: £75,000 – £92,000 base + performance bonus

What You’ll Be Doing

As Continuous Improvement Lead, you’ll drive operational excellence across the business and turn inefficiencies into competitive advantages. Your remit will include:

• Leading transformation initiatives – Own end-to-end improvement projects that reduce costs, boost productivity, and improve customer experience
• Building the CI culture – Establish Lean and Six Sigma methodologies across teams
• Identifying optimization opportunities – Map processes, spot bottlenecks, and quantify the impact of fixing them
• Coaching teams on CI tools – Train frontline managers and teams on root cause analysis, value stream mapping, and problem-solving frameworks
• Tracking performance metrics – Design KPI dashboards that make waste visible and progress undeniable
• Partnering cross-functionally – Work with Operations, Product, and Finance to embed improvements that stick
• Delivering results – Show ROI on every project and build the business case for scaling what works

You’re a Strong Fit If You Have

• Consulting or operational background – Experience at Big 4, operations consulting firms, or in-house continuous improvement roles
• 4-6 years driving process improvement – Lean, Six Sigma, operational excellence, or business transformation
• Change management skills – You know how to get buy-in, overcome resistance, and make improvements sustainable
• Data-driven mindset – Comfortable with process mining, statistical analysis, and using data to prioritize where to focus
• Facilitation skills – You can run workshops, manage stakeholders, and keep cross-functional teams aligned
• Results on your CV – Tangible examples of cost savings, efficiency gains, or quality improvements you’ve delivered
• Pragmatic approach – You care more about what works than textbook methodologies

If you’ve been in consulting and want to move into a role where you own operational transformation, this role is for you. This is a chance to build the continuous improvement function and see your work impact the bottom line.

How to Apply

Step 1: Submit your application through NextStepStep 2: Complete your NextStep profile so we can match your background with this roleStep 3: If you’re a strong fit, we’ll facilitate an introduction to the hiring team for next steps

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