Head of Customer Segment & Growth, Retail Banking (Hybrid)

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Lloyds Banking Group is seeking a Head of Customer Segment & Performance to lead a priority consumer segment. This senior role focuses on driving commercial outcomes and enhancing customer experiences through strategic direction and insight. The successful candidate will ensure effective portfolio management and engagement across channels.

With a passion for customer-led transformation, you will share responsibilities for P&L and drive sustainable growth in retail banking, supported by benefits including a generous pension contribution and a performance-related bonus.

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