Assistant Store Manager

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Assistant Store Manager

Location: STORRD – Camden
Job Type: Full-time, Permanent
Salary: Competitive

Overview

We are seeking a motivated and reliable Assistant Store Manager to support the day-to-day running of our Camden store. You will work closely with the Store Manager to ensure high standards of customer service, team performance, and operational efficiency.

Key Responsibilities

Store Operations

  • Assist in managing daily store operations to ensure smooth and efficient running
  • Support stock control, ordering, and inventory management
  • Ensure store presentation, cleanliness, and merchandising meet company standards
  • Monitor compliance with health & safety and food & hygiene regulations
  • The expectation of this role is for the successful candidate to be shopfloor focussed at all times and present on the shopfloor.

Team Leadership

  • Supervise, motivate, and support store staff
  • Assist with staff scheduling, training, merchandising changes and performance management (where appropriate)
  • Lead by example to create a positive and productive working environment

Customer Service

  • Deliver excellent customer service and handle customer queries or complaints professionally
  • Ensure all members of the store team provide a friendly and helpful shopping experience
  • Ensure all members of the team actively encourage loyalty sign up and add on sales at every available transaction
  • Ensure the food served is at its optimal quality and all food safety controls are adhered to
  • Ensure the speed of service for food and hot drinks expectation is upheld at all times
  • Ensure all Customers are greeted within 5 seconds of entry to the shop and served within 20 seconds of entering the shop

Sales & Performance

  • Support achieving sales targets and KPIs
  • Assist identifying opportunities to improve performance
  • Help implement promotions and in-store displays

Security

  • Support loss prevention and security measures

Requirements

Essential

  • Previous experience in a retail and/or Hospitality environment
  • Supervisory or team leadership experience
  • Strong communication and organisational skills
  • Ability to work in a fast-paced environment
  • Flexibility to work shifts, including evenings and weekends

Desirable

  • Experience in stock management or merchandising
  • Knowledge of UK food safety regulations
  • GCSEs (or equivalent) in Maths and English

Skills & Attributes

  • Leadership and team-building skills
  • Customer-focused mindset
  • Problem-solving ability
  • Attention to detail
  • Reliability and accountability

Benefits

  • Competitive salary
  • Staff discounts – 10% everyday and 20% on Payday
  • Training and development opportunities as we grow and expandPension scheme (auto enrolled after 3 months of employment)
  • 28 days holiday per year
  • One free Barista made drink per shift

#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “STORRD”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432619861__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: STORRD
Apply for the Assistant Store Manager
Location: London
Job Description:

Assistant Store Manager

Location: STORRD – CamdenJob Type: Full-time, PermanentSalary: Competitive

Overview

We are seeking a motivated and reliable Assistant Store Manager to support the day-to-day running of our Camden store. You will work closely with the Store Manager to ensure high standards of customer service, team performance, and operational efficiency.

Key Responsibilities

Store Operations

  • Assist in managing daily store operations to ensure smooth and efficient running
  • Support stock control, ordering, and inventory management
  • Ensure store presentation, cleanliness, and merchandising meet company standards
  • Monitor compliance with health & safety and food & hygiene regulations
  • The expectation of this role is for the successful candidate to be shopfloor focussed at all times and present on the shopfloor.

Team Leadership

  • Supervise, motivate, and support store staff
  • Assist with staff scheduling, training, merchandising changes and performance management (where appropriate)
  • Lead by example to create a positive and productive working environment

Customer Service

  • Deliver excellent customer service and handle customer queries or complaints professionally
  • Ensure all members of the store team provide a friendly and helpful shopping experience
  • Ensure all members of the team actively encourage loyalty sign up and add on sales at every available transaction
  • Ensure the food served is at its optimal quality and all food safety controls are adhered to
  • Ensure the speed of service for food and hot drinks expectation is upheld at all times
  • Ensure all Customers are greeted within 5 seconds of entry to the shop and served within 20 seconds of entering the shop

Sales & Performance

  • Support achieving sales targets and KPIs
  • Assist identifying opportunities to improve performance
  • Help implement promotions and in-store displays

Security

  • Support loss prevention and security measures

Requirements

Essential

  • Previous experience in a retail and/or Hospitality environment
  • Supervisory or team leadership experience
  • Strong communication and organisational skills
  • Ability to work in a fast-paced environment
  • Flexibility to work shifts, including evenings and weekends

Desirable

  • Experience in stock management or merchandising
  • Knowledge of UK food safety regulations
  • GCSEs (or equivalent) in Maths and English

Skills & Attributes

  • Leadership and team-building skills
  • Customer-focused mindset
  • Problem-solving ability
  • Attention to detail
  • Reliability and accountability

Benefits

  • Competitive salary
  • Staff discounts – 10% everyday and 20% on Payday
  • Training and development opportunities as we grow and expandPension scheme (auto enrolled after 3 months of employment)
  • 28 days holiday per year
  • One free Barista made drink per shift

#J-18808-Ljbffr…

Posted: May 15th, 2026